Intervarsitychristianfellowship

Intervarsitychristianfellowship

Constituent Records Management Manager (Development Services)

Remote - USA · Full-time

Sponsorship not specified$45k-$60kDetected 9 days ago
ComplianceSalesforceCRMExcelLeadershipCommunicationProblem SolvingAdaptabilityMicrosoft Office

About the role

  • This is a detail-oriented, high-impact role that sits at the intersection of data management and relationship stewardship.
  • The right candidate will bring a methodical mindset, strong Salesforce experience, leadership discernment, and a genuine understanding of why clean data matters in a nonprofit fundraising environment.
  • Eligibility is based on employee type and hours worked.

Responsibilities

  • Evaluate vendor data quality and manage vendor relationships in partnership with leadership
  • Strong attention to detail with the ability to manage high volumes of records without sacrificing accuracy
  • Ability to work independently, manage competing priorities, and meet deadlines
  • This role will also manage a team of professionals focused on the management of data hygiene related to constituent records.
  • Develop, document, and enforce data entry standards and naming conventions across the CRM

Requirements

  • 2+ years of experience in CRM data management, database administration, or a closely related role
  • Experience with data append vendors and NCOA processing
  • Experience maintaining confidential records

Nice to have

  • Experience in a nonprofit organization, particularly in a development or fundraising operations context
  • Familiarity with Salesforce Data Loader, Apsona, DemandTools, or similar data management tools
  • Understanding of data privacy regulations and best practices (e.g., CAN-SPAM, GDPR basics)
  • Salesforce Administrator certification (ADM 201) or willingness to pursue certification
  • Experience with data quality scorecards or governance documentation
  • Meticulous attention to detail
  • Data literacy and analytical thinking
  • Proactive problem identification

Skills

  • Conduct systematic identification and review of duplicate constituent records in Salesforce using deduplication tools and manual audits
  • Execute record merge operations with precision, preserving all relevant giving history, relationships, and engagement data
  • Monitor and resolve data quality flags, system alerts, and exception reports on a regular basis

Compensation

  • $45,324.00 - $60,420.00 per year
  • Maintain a data enrichment calendar aligned to annual fundraising campaigns and appeals

Benefits

  • We offer a competitive benefits package, including health care and retirement savings with a match.
  • 403(b) Retirement Savings Plan
  • Dental insurance
  • Flexible work schedule
  • Flexible spending accounts
  • Health insurance
  • Health savings account
  • Life insurance
  • Parental leave
  • Benefits include the following:
  • Vision insurance
  • To advance the purpose of InterVarsity, this position will preserve the health and integrity of all constituent records within our Salesforce CRM.

Equal opportunity

  • InterVarsity Christian Fellowship/USA is both an equal opportunity employer and a faith-based religious organization.
  • We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual.
  • The status of InterVarsity Christian Fellowship/USA as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs so that all staff share the same religious commitment.
  • Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a)) InterVarsity Christian Fellowship/USA has the right to, and does, hire only candidates who agree with InterVarsity's Statement of Agreement: Purpose and Doctrinal Basis because InterVarsity believes that each and every staff plays a vital role in advancing InterVarsity's mission and purposes.

Visa & Work Authorization

  • We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise
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