Advocate Health and Hospitals Corporation
Patient Service Representative (PSR) - Clinic
Chicago, IL - 4025 N Western Ave · Part-time
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About the role
- PSR rotate coverage in a large variety of specialties and our Immediate Care This is a very busy office that requires detailed multi-tasking to meet numerous goals.
- Some goals consist of the following: site of service scheduling, Registration/Appointment request WorkQues, Outreach for Chronic management documentation (CMD) list, Medicare Wellness and additional measures.
- 1)• Greets and accurately registers patients in EMR system verifying essential billing and demographic information.
Requirements
- Ability to function in a high volume, multiple-task environment, possibly in a crowed or closely shared work space.
- Ability to lift up to 35 pounds without assistance.
- It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
- Incumbent may be required to perform other related duties.
- Performs other related duties as required.
- Performs other related duties as required. Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information. 1)
- 9)• Performs other related duties as required.
Nice to have
- Spanish speaker, preferred.
Skills
- CRT/PC experience in a customer service setting.
- Working knowledge of eClinicalWorks and scheduling sections of the eClinicalWorks system preferred.
- Strong communication skills.
- Ability to solve problems posed by callers seeking referrals, appointments, billing issues and clinical information.
Compensation
- Holidays per year) Additional Information:
Benefits
- site of service scheduling, Registration/Appointment request WorkQues, Outreach for Chronic management documentation (CMD) list, Medicare Wellness and additional measures.
- About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
This listing is sourced directly from Advocate Health and Hospitals Corporation's careers page and normalized into a canonical job model.