Klaviyo

Senior Systems Engineering Manager, Corporate IT

Boston, MA · Senior

Sponsorship not specified$144k-$216kDetected 14 days ago

OKRsVendor ManagementOnboardingCustomer SuccessSystems EngineeringLeadershipCommunication

About the role

If you're a close but not exact match with the description, we hope you'll still consider applying.
Want to learn more about life at Klaviyo?
You will report into the Director of Global IT.

Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo, the IT Systems team builds and maintains the enterprise technology foundation that enables Klaviyos to do their best work.
In this role, you will manage a team of engineers-and as the team grows, managers of engineers-setting the organizational and technical direction for the group.
You will be responsible for building team structure, developing engineering leaders, and driving engineering excellence across the IT Systems organization, all while partnering closely with senior stakeholders to deliver outcomes aligned with Klaviyo's business priorities.
Own organizational design for the IT Systems team.
As the team grows, establish the right team topology, define spans of control, and create clear ownership areas.
Recruit, develop, and retain engineers and engineering leaders across SaaS systems administration, identity and access management, endpoint management, and infrastructure.
Set clear goals and OKRs, establish healthy team rhythms, and create an environment where engineers are focused, unblocked, and delivering high-quality outcomes consistently.
Drive the adoption of automation to reduce toil, improve IT service delivery, and enable Klaviyo's teams to operate at scale across our global footprint.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events.

5+ years of IT or systems engineering experience, with 3+ years in an engineering management or technical leadership role at a high-growth technology company.
Strong communication skills with the ability to clearly articulate technical concepts to non-technical audiences and influence without authority.
Experience with vendor management, SaaS lifecycle management, and IT budget ownership.

$144,000 - $216,000 USD
Our salary range reflects the cost of labor across various U.S. geographic markets.

Define the technical vision and roadmap for the IT Systems team, promoting best practices in reliability, security, scalability, and operational excellence.
If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
We are looking for a Senior Systems Engineering Manager, Corporate IT to lead and scale a high-impact engineering team responsible for the SaaS systems, identity and access management, endpoint management, and infrastructure that power Klaviyo's global operations.

We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability

This listing is sourced directly from Klaviyo's careers page and normalized into a canonical job model.