JM Family

JM Family

JM Lexus - Warranty Admin

Florida - Margate

Sponsorship not specifiedDetected 8 days ago
LeadershipCommunicationMicrosoft Office

About the role

  • The Warranty Admin is tasked with overseeing the processing of all warranty claims and managing the daily operations of the service administration team.
  • All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
  • JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer.

Responsibilities

  • Supervise and support the Assistant Warranty Administrator, Service Support Administrator, and Service Center Assistants
  • Hire, train, and manage performance of service administration staff
  • Develop and implement policies, procedures, and schedules for the department
  • Collaborate with service and technical teams to address warranty-related issues
  • This role includes supervising staff, setting schedules, and establishing policies and procedures to ensure efficient and accurate warranty and service support.

Requirements

  • 5+ years of experience in automotive service or warranty administration
  • 2+ years of supervisory or team leadership experience
  • Strong knowledge of warranty processes and service operations
  • Proficiency in warranty management systems and Microsoft Office
  • High school diploma or equivalent; associate or bachelor's degree preferred
  • Excellent organizational, communication, and leadership skills

Nice to have

  • associate or bachelor's degree preferred
  • High school diploma or equivalent

Visa & Work Authorization

  • tic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions
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This listing is sourced directly from JM Family's careers page and normalized into a canonical job model.