Four Seasons

Four Seasons

Reservations Agent

Four Seasons Chicago

No sponsorshipDetected 6 days ago
Customer SupportCommunicationProblem Solving

About the role

  • The Reservations & Communications Agent ­­­­­­­is an essential member of the reservations dedicated to providing exceptional quality and service to our guests.
  • We are looking for individuals who possess a high level of attention to detail and a strong work ethic.

Responsibilities

  • The Reservations & Communications Agent will maintain excellent personal presentation and interpersonal skills and will maintain a clear and pleasant voice along with a positive attitude
  • Perform tasks and projects as delegated by the Core Supervisor, Core Manager, Front Desk Assistant Manager, Front Desk Manager, Chef Concierge, Front Office Manager, Front Office Supervisor or Rooms Division Manager.
  • Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company!

Requirements

  • Previous experience in Reservations and/or Front Office managing a high call volume
  • Knowledge of Opera Property Management System and ability to operate other various electronic systems.
  • Candidates must have valid work authorization for the U.S.
  • The ability to multitask and prioritize is also essential for this position.
  • Exceptional communication skills and command of English language
  • Completion of Post-Secondary Education in Hospitality or related field
  • Strong Customer Service, Multi-tasking, and Communication Skills
  • Service Passion for Luxury Hospitality
  • Requires attention to detail and problem solving skills
  • Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Nice to have

  • Additional language preferred but not required

Compensation

  • Competitive Salary, wages, and a comprehensive benefits package
  • $25.43 - $26.93 per hour

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package

Company info

  • If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.
  • We look forward to receiving your application!
  • Four Seasons is an Equal Opportunity, Affirmative Action employer.
  • Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
  • To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
  • We Are Four Seasons
  • and a luxury spa.
  • We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city's business and financial center.
  • Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest.
  • Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
  • https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/
  • Learn More About Who We Are: We Are Four Seasons

Equal opportunity

  • Complimentary Accommodation at other Four Seasons Hotels and Resort

Visa & Work Authorization

  • Candidates must have valid work authorization for the U.S.
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This listing is sourced directly from Four Seasons's careers page and normalized into a canonical job model.