Akshaya Inc.
Cloud Network Engineer - ONLY W2
Santa Clara, California, USA · Contract
Sponsorship not specifiedDetected 47 days ago
GCPCloud PlatformsNetwork EngineeringCommunication
About the role
- The role requires active engagement with stakeholders to facilitate communication and ensure adherence to service level agreements (SLAs). (1.) Key Responsibilities 1.
- Mentor Team Members And Administrators While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation, Promoting Knowledge Sharing Across The Team.
- Facilitate Positive Customer Feedback By Actively Participating In Customer Meetings, Understanding Issues Faced, And Providing Effective Solutions That Enhance Customer Satisfaction.
Requirements
- By leveraging expertise in Google Cloud Platform (Google Cloud Platform), this position directly impacts customer satisfaction through effective incident management and quality assurance.
- Strong Analytical Skills With Experience In Incident Management And Resolution 3.
- Proficiency In Preparing Documentation And Sops For Operational Processes 5.
- Ability To Mentor And Guide Team Members In A Collaborative Environment Certification 1.
Skills
- Google Cloud Certified Professional Cloud Architect, Google Cloud Certified Professional Data Engineer
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