Global X ETFs
Customer Data & Analytics Lead
New York, NY · Senior
Sponsorship not specifiedDetected 40 days ago
PythonSQLData AnalysisData VisualizationMarketing AnalyticsSalesforceLeadershipCommunicationPublic Speaking
About the role
- This is a role that will be instrumental in driving the delivery of actionable insights to the firm as its commercial audiences expand.
- Establish and scale a centralized customer analytics and intelligence function, defining standards, ways of working, and governance to ensure consistency, quality, and scalability.
- Oversee insights collection, analysis, and dissemination across regions and business units.
Responsibilities
- Building & Scaling the Analytics Function
- Design the foundational capabilities, team structure, and operating model needed to support evolving business needs.
- Partner closely with marketing, distribution, and leadership to embed analytics into planning, prioritization, and decision-making, ensuring insights drive measurable business outcomes.
- Lead conversations and presentations with C-level executives.
- Support strategic decision-making with timely and relevant insights.
- Drive continuous improvement and innovation in analytics processes.
Requirements
- 6+ years of experience in a senior insights or analytics role, preferably within a global organization
- Proven expertise in leading and integrating siloed analytics programs into a cohesive insights function.
- Strong analytical skills, with the ability to interpret complex data and translate it into actionable recommendations.
- Exceptional communication and presentation skills, with the ability to influence and engage senior stakeholders.
- Proficiency in data analytics tools and platforms (e.g., Sigma, SQL, Python, R, Tableau, Power BI).
- Strong understanding of data governance, privacy, and compliance considerations.
- Experience in developing and implementing insights strategies that drive business growth and performance.
- Competitive base salary with annual performance-based bonus
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with company matching
- Generous paid time off and company holidays
- Professional development and continuing education opportunities
- Hybrid work flexibility
Skills
- Develop and maintain a robust insight reporting framework.
- Salesforce, Data Warehouse, Customer data platform (CDP), and other marketing analytics platforms and BI tools
Compensation
- Global X offers a competitive total compensation package, including base salary, annual performance bonus, and a comprehensive benefits program:
- Competitive base salary with annual performance-based bonus
- Hybrid work flexibility
- About Global X
- Global X was founded in 2008.
- For more than fifteen years, our mission has been empowering investors with unexplored and intelligent solutions.
Benefits
- Life and disability insurance
- Wellness programs and employee assistance program (EAP)
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This listing is sourced directly from Global X ETFs's careers page and normalized into a canonical job model.