Parloa
US Senior Talent Acquisition Partner
New York Office · Senior
Sponsorship not specified$150k-$170kDetected 1 day ago
Agentic AIComplianceStakeholder ManagementPipeline ManagementSAPRecruitingCustomer SupportLeadershipCommunication
About the role
- You'll help us scale with speed, quality, and consistency in a high-growth environment where technical fluency and strong stakeholder partnership are essential.
Responsibilities
- When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
- This role is built for someone who can move fast, advise hiring teams, build strong pipelines, and independently drive hiring outcomes in competitive markets.
- Own full-cycle recruiting across GTM and Product roles, with a focus on senior, high-impact, and business-critical searches
- Build and maintain high-quality pipelines through proactive sourcing, market mapping, targeted outreach, and talent intelligence
- Deliver against key recruiting metrics, including retention, time-to-fill, pipeline conversion, offer acceptance rate, and quality of hire
- Apply structured and inclusive hiring practices to support consistent, high-quality decision-making
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges.
Requirements
- Proven experience owning senior, complex, or high-priority searches across GTM, Product, or related business functions
- Strong track record of hitting hiring goals and delivering against recruiting metrics
- Experience leveraging AI tools and recruiting technology to improve sourcing, pipeline management, candidate engagement and overall recruiting efficiency
- Strong stakeholder management skills, with the ability to advise, challenge, and influence hiring managers
- Data-driven approach to recruiting, with the ability to use funnel insights and market data to improve outcomes
- Hands-on experience with recruiting tools like Greenhouse and/or Ashby
Nice to have
- 7+ years of full-cycle recruiting experience, ideally in a startup, scale-up, or high-growth SaaS environment
Skills
- Operate with urgency while balancing speed, quality, and candidate experience
- Serve as a senior member of the recruiting team by raising the bar on execution, stakeholder partnership, and hiring quality
Compensation
- $150,000 - $170,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- making every conversation seamless, intelligent, and genuinely helpful.
- If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
- We hire people who think in solutions, communicate with clarity, and follow through.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.