Symbotic

Buyer (Warranty)

USA Remote & Travel

Sponsorship not specified$71k-$98kDetected 30 days ago

Machine LearningData VisualizationNegotiationExcelSAPSupply ChainProcurementERPRobotics

About the role

Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies.
Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

Responsibilities

Manage end-to-end repair and recovery for warranty and return claim material from customer sites.
Lead supplier recovery efforts (credits, replacements, no-cost repairs) and hold suppliers accountable to performance standards.
Identify and onboard repair partners to increase capacity and reduce turnaround time.
Partner with Service, Quality, Engineering, and Planning to resolve issues, support root cause analysis, and prevent recurrence.
implement tools and best practices to improve turnaround, visibility, and supplier performance.
Maintain accurate purchasing data and planning parameters per MPS/MRP best practices.
Optimize total cost of ownership and on-time delivery through planning and control of automation-related activities.
Streamline warranty and repair workflows; implement tools and best practices to improve turnaround, visibility, and supplier performance.

Requirements

Experience with relevant commodities (conveyors, lifts, robotics, automation controls, metal, material handling systems) and familiarity with the related supply base.
Up to 10% of travel may be required.

Nice to have

Bachelor's degree in Business, Supply Chain, or related field preferred, or equivalent work experience.
Minimum 3 years of experience with ERP/MRP systems
SAP preferred for PR/PO generation.
Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP)
experience with data visualization tools (e.g., Power BI, Tableau) preferred.

Skills

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain.
What we need

Compensation

The base range for this position in the posted location is $71,000.00 - $97,900.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.

Company info

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system - reinventing warehouse automation for increased efficiency, speed and flexibility.
Symbotic is seeking a Buyer to manage the end-to-end warranty and returns recovery process for material claims from customer sites. This role owns supplier return PO issuance, claims tracking, and resolution timelines, while driving supplier accountability through warranty term negotiation, repair agreements, and recovery of credits, replacements, or no-cost repairs. The ideal candidate also onboards and manages repair partners to expand capacity and improve turnaround, partners cross-functionally with Service, Quality, Engineering, and Planning to support root cause analysis and prevent recurrence, and brings strong ERP/data skills to maintain accurate planning data and optimize cost and delivery outcomes.
What we do
Symbotic is seeking a Buyer to manage the end-to-end warranty and returns recovery process for material claims from customer sites.
This role owns supplier return PO issuance, claims tracking, and resolution timelines, while driving supplier accountability through warranty term negotiation, repair agreements, and recovery of credits, replacements, or no-cost repairs.
The ideal candidate also onboards and manages repair partners to expand capacity and improve turnaround, partners cross-functionally with Service, Quality, Engineering, and Planning to support root cause analysis and prevent recurrence, and brings strong ERP/data skills to maintain accurate planning data and optimize cost and delivery outcomes.
Our global procurement organization partners closely with the business to build category strategies that drive competitive advantage.
We own strategic sourcing and supplier agreements end-to-end - from commercial and pricing structures through supplier relationship management - while our sourcing operations ensure disciplined execution at scale.
Our scope spans the full lifecycle: procuring robotics, structural, and automation components at the core of our systems, sourcing third-party partners for installation and deployment, and ensuring robust aftersales support once systems are live - all in service of Symbotic's commitment to reimagining the supply chain and transforming the movement of goods through intelligent automation, while bringing unparalleled value to the customer.
Every decision is grounded in a relentless focus on total cost of ownership, balancing speed and rigor to drive the best outcomes for the business.
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform.

Equal opportunity

That's why we're proud to be an equal opportunity employer.

Visa & Work Authorization

do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status,

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