Wider Circle

Senior Learning & Development Lead

Columbus, Ohio, United States · Senior

Sponsorship not specified$65k-$75kDetected 21 days ago

ComplianceProject ManagementHIPAALeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

This is a role for a proactive collaborator who is comfortable and excited to work across departments.
You don't wait to be asked - you see what's missing and go after it.
Success will be measured by onboarding readiness, time-to-productivity, team Net Promoter Score, quality metrics, and retention.

drive the behavior changes that help our Care Advocates deliver exceptional member care while consistently meeting documentation and compliance requirements.
Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments.
You'll design and run the onboarding, training, and ongoing enablement experience for our Care Advocates - and provide ad hoc support for physician onboarding as our clinical team grows.
Reporting into HR, you'll partner closely with Clinical Operations and our broader L&D team.

How well they're trained, supported, and enabled directly shapes member outcomes.
Take a look at a day in the life of a Community Engagement Associate: https://youtu.be/51ZFqDgtLxA https://youtu.be/raXuSCPMZaU

$65,000-$75,000 And most importantly, an opportunity to make the world a better place!

Company Overview Wider Circle is a mission-driven healthcare organization working to improve health outcomes for older adults and complex populations by addressing social and clinical barriers to care.
Through trusted relationships and community-based support, we partner with health plans and local organizations to help members navigate healthcare, stay engaged in care, and live healthier lives.
Position Overview We're looking for a Senior Learning & Development Lead who is equal parts instructional designer, facilitator, and program owner.
Healthcare context matters here.
Our work touches clinical workflows, health plan compliance requirements, billing documentation, and the lives of medically complex members.
We're not looking for someone who will spend their first six months learning what a Care Advocate actually does - we want someone already familiar with healthcare L&D who can hit the ground building.
You'll own TalentLMS end-to-end, develop high-quality learning content from scratch, and track onboarding readiness so closely that you know a new hire is falling behind on Day 3 and are able to intervene on Day 4.

We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, vete

This listing is sourced directly from Wider Circle's careers page and normalized into a canonical job model.