ServiceTitan

ProProduct Development Representative

Glendale, CA

Sponsorship not specifiedDetected 5 hours ago

SalesPipeline ManagementOutbound SalesRecruitingOnboardingCustomer SuccessLeadershipCommunicationCollaborationMentoringAdaptability

About the role

Those who thrive are motivated to be the best every day by consistently applying feedback and best practices.
Conduct high-volume outbound engagement through targeted calls (approx.
Our dedicated recruiting team operates centrally to review candidates for these multiple sales verticals.

Manage inbound leads from marketing, product interest, and customer requests with speed and precision.
Work closely and collaboratively with Pro Account Executives to develop and implement appropriate communication plans and assist with closing deals through detailed discovery notes.
Log and maintain all activity accurately in all data entry to make sure records are kept up to date.
You will receive focused support and development to ensure your success in this specialized sales function.
Clear opportunities to build a long-term sales career leveraging your success in this specialized role.
Here's how we'll support you in doing some of the most impactful work of your career:

2-4 years of experience in Sales or Customer Success, specifically in a cross-sell or up-sell capacity.
The ability to effectively handle objections and clearly articulate the value proposition of add-on products with any level of detail or brevity.
Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week.
So, if you have the skills but are hesitant to apply because of your background, apply anyway.
This role requires a blend of sales drive and customer success empathy to effectively drive product adoption.

12+ months of outbound calling experience is required.
Travel: Ability to travel domestically 30% of the time to do Onsite visits.
Communication: Strong interpersonal skills and a friendly, professional demeanor on the phone.
Adaptability: Resourcefulness and adaptability to new responsibilities in a fast-paced work environment.
Our Investment in Your Success:
Dedicated Coaching: Extensive coaching and development from managers and enablement coaches.
Be Human With Us:
Being human isn't about checking every box on a list.
Come be human, with us.
Use of AI Technology:
AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

ServiceTitan is committed to fair and equitable compensation for all of our employees.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
In addition to base salary and variable commission, our total compensation package includes equity, and a holistic suite of benefits.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

Ready to be a Titan?
ProProduct Development Representatives are crucial team members who identify and connect with existing ServiceTitan customers to demonstrate how our advanced Pro modules can enhance their ServiceTitan ROI and add significant value to their operations.
You will play a vital role in helping our existing customers maximize their success with ServiceTitan by introducing them to game-changing add-on products.
Join a team where continuous learning is paramount.
Strategically craft honest relationships and genuine rapport with customers to facilitate discovery.
Build a strong sales pipeline by engaging existing customers, demonstrating the value of add-on products, and booking overview calls/demonstrations for our Pro-Account Executives.
Drive customers to discover unmet needs or pain points and articulate how our Pro modules can deliver extraordinary value and remediate those issues.
Assist with weekly reporting on active campaigns, manage ad-hoc requests, and act as a liaison for customers and other internal teams (e.g., Pro Sales Team, Customer Success, Support).
We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
At ServiceTitan, we celebrate individuality and uniqueness.

This listing is sourced directly from ServiceTitan's careers page and normalized into a canonical job model.