3:15
Medical Administrative Assistant (in office)
Douglasville, Georgia, United States · Full-time
Sponsorship not specified$36k-$40kDetected 288 days ago
ComplianceCustomer SupportHIPAACommunicationMicrosoft Office
About the role
- So, you should be able to multitask and prioritize.
- We also expect you to handle sensitive information confidentially.
- Ultimately, you should be able to ensure our medical facility's smooth operation by accurately completing administrative tasks in a timely manner.
Responsibilities
- Team player who collaborates effectively with colleagues across departments to achieve shared goals.
- Contribute positively to team dynamics by offering support, sharing knowledge, and resolving conflicts constructively.
- Understand and maintain HIPAA regulations.
- Demonstrate the ability to follow established procedures and protocols to ensure compliance with company standards and support organizational goals.
- Perform other duties as assigned or requested.
Requirements
- Answer phone calls, voice mails, emails, patients' queries, directing calls as required, and ensure quality customer service.
- Verify that patients are up to date on required appointment types, schedule necessary appointments, and confirm appointments and meetings with patients.
- Ensure that the provider's schedule maintains the minimum required appointment types on a daily basis.
Compensation
- $36k-$40k
Benefits
- Efficient in using medical software to support all transactions.
- Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Full time (36-40 hour week) $16+ per hour
This listing is sourced directly from 3:15's careers page and normalized into a canonical job model.