First Interstate

First Interstate

Community & Business Banker

Spokane, WA · Contract

Sponsorship not specified$28k-$44kDetected 15 days ago
CRMOutbound Sales

About the role

  • If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  • This position is located at our Spokane Valley, WA branch.
  • What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.

Responsibilities

  • Delivers personalized client service in person and over the phone by answering client questions, assisting with issues, and offering solutions.
  • Identifies referral opportunities to other lines of business-including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management-fully embracing and utilizing 360 View to document referrals and other client activity.
  • Builds client relationships through outbound engagement and proactive measures.
  • Performs Teller duties as needed, conducting a variety of financial transactions such as check cashing, deposits, withdrawals, processing loan payments, and accurately counting currency and coin.
  • Performs other duties as assigned.
  • The Community & Business Banker delivers personalized client service by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.

Nice to have

  • Associate's Degree preferred
  • 1-3 years banking or related experience required
  • Dexterity of hands/fingers to operate computer keyboard and mouse
  • Occasionally (up to 25 lbs)
  • Typical Work Hours
  • Vary based on scheduling and business need
  • Regular and Predictable Attendance
  • Travel - as needed

Skills

  • Demonstrates strong attention to detail and the ability to follow verbal and written instructions.
  • Maintains confidentiality at all times.
  • Uses tact and diplomacy effectively when interacting with clients and coworkers.
  • Possesses working knowledge of personal computers, Microsoft software programs, and strong 10‑key skills.
  • Able to read and comprehend simple instructions, short correspondence, and memos.
  • Able to write simple correspondence.
  • Able to effectively present information in one‑on‑one and small‑group situations to clients and other employees of the organization.
  • Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
  • Able to compute rates and percentages and draw and interpret bar graphs.
  • Able to apply common‑sense understanding to carry out detailed but uncomplicated written or oral instructions.
  • Able to solve problems involving a few concrete variables in standardized situations.
  • Demonstrates timely completion of work and adjusts to workload demands to meet expected deadlines.

Compensation

  • We offer a competitive total compensation package including base salary and benefits.
  • The anticipated pay range for this position is $28.19 - $43.74 per hour in WA and depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills and experience, education, and geographic location.
  • Please note this information is provided for those hired in Colorado and Washington only, and this role is open to candidates outside of Colorado and Washington with compensation that aligns with your location.

Benefits

  • We offer a competitive total compensation package including base salary and benefits.
  • For more information regarding our benefits, please visit https://www.firstinterstatebank.com/company/about/employee-benefits.php
  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • Exercise reimbursement program for employees.
  • The health and happiness of the places we call home matter to us.
  • This position will be responsible for maintaining client relationships, with an emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.

Company info

  • Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
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This listing is sourced directly from First Interstate's careers page and normalized into a canonical job model.