HappyRobot
Site Reliability Engineer
San Francisco
Sponsorship not specifiedDetected 47 days ago
Distributed SystemsKubernetesCI/CDPrometheusGrafanaSite Reliability EngineeringComputer VisionComplianceLogisticsCommunicationProblem Solving
About the role
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global
- Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
Responsibilities
- You'll own the stability, observability, and debugging workflows that keep our systems running smoothly.
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces.
- We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy.
Requirements
- 3+ years of hands-on experience debugging production systems (logs, traces, incidents, etc.)
- Strong problem-solving skills and ability to dive into unfamiliar backend codebases
- Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus, Sentry)
Nice to have
- Experience working with distributed systems or services at scale
- Built or maintained internal tooling for on-call teams or reliability workflows
- Familiarity with deployment pipelines, CI/CD, or infra-as-code
- Experience improving system observability (e.g., custom metrics, traces, log pipelines)
- Opportunity to work at a high-growth AI startup, backed by top investors.
- Fast Growth - Backed by a16z and YC, on track for double-digit ARR.
- Ownership & Autonomy - Take full ownership of projects and ship fast.
- Work With the Best - Join a world-class team of engineers and builders.
Compensation
- Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
Benefits
- Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto
- Competitive salary + equity in a high-growth startup.
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