HappyRobot
Site Reliability Engineer
San Francisco · Mid
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About the role
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised,
- we power critical operations for global enterprises worldwide.
Responsibilities
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces.
- We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy.
- You'll own the stability, observability, and debugging workflows that keep our systems running smoothly.
Requirements
- 3+ years of hands-on experience debugging production systems (logs, traces, incidents, etc.)
- Strong problem-solving skills and ability to dive into unfamiliar backend codebases
- Familiarity with observability and monitoring tools (e.g., Grafana, Prometheus, Sentry)
Nice to have
- Experience working with distributed systems or services at scale
- Built or maintained internal tooling for on-call teams or reliability workflows
- Familiarity with deployment pipelines, CI/CD, or infra-as-code
- Experience improving system observability (e.g., custom metrics, traces, log pipelines)
- Join a world-class team of engineers and builders.
- Backed by top investors including a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
- Have ownership and autonomy of projects and are encouraged to ship.
- Our Operating Principles
Compensation
- Competitive salary + equity in a high-growth startup.
Benefits
- Comprehensive Benefits including healthcare, dental, vision coverage.
- Competitive salary + equity in a high-growth startup.
- Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto
Company info
- We are "majos" Be friendly & have fun with your coworkers.
- Our platform is battle-tested in the most demanding environments, where AI has real consequences.
This listing is sourced directly from HappyRobot's careers page and normalized into a canonical job model.