OpenAI
Systems & Enablement Lead, Recruiting Operations
San Francisco · Senior · Contract
Sponsorship not specifiedDetected 10 hours ago
RecruitingResearchCommunication
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- You'll identify recurring friction, define the underlying problem, and carry solutions from an initial test through implementation, adoption, and a repeatable operating process.
- Success means measurable improvements, sustained adoption, and clear ownership that enables teams to operate independently and adapt as hiring needs evolve.
- Our mission attracts the world's top talent across research, engineering, product, policy, and operations.
Responsibilities
- Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
- Identifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.
- Evaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.
- Ability to balance detailed systems work with user support and enablement.
Requirements
- 5+ years of experience in recruiting operations, HR systems, people technology, or related roles.
- Strong understanding of recruiting workflows, offers, and hiring data.
- You might thrive in this role if you have:
Nice to have
- Experience supporting global or multi-entity hiring.
- Familiarity with compliance-sensitive or highly regulated workflows.
- Experience creating training and documentation for operational teams.
- Experience working with analytics or downstream HR systems.
- We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
- For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
- return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment
- In addition, job duties require access to secure and protected information technology systems and related data security obligations.
Skills
- Strong communication and stakeholder partnership skills.
Benefits
- Using data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
Company info
- At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity.
- OpenAI's Recruiting Operations (RecOps) team provides the systems, workflows, and data foundation that power hiring at OpenAI.
- Within RecOps, the Systems & Enablement function owns the recruiting technology ecosystem-ensuring our ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric.
- We are seeking a Systems & Enablement Lead, Recruiting Operations to lead improvements across recruiting processes, systems, and enablement.
This listing is sourced directly from OpenAI's careers page and normalized into a canonical job model.