Schweitzer
Lodging Front Desk Agent
Sandpoint, ID · Full-time
Sponsorship not specifiedDetected 27 days ago
ExcelCustomer SupportMicrosoft Office
About the role
- The Front Desk Associate serves as the first point of contact for guests, providing a warm and welcoming experience.
- include greeting guests, handling inquiries and complaints, promoting resort amenities through suggestive selling, and efficiently managing reservations and check-in/check-out procedures.
- The role involves operating office equipment, processing payments, maintaining security protocols, and completing necessary administrative tasks.
Requirements
- Flexibility is required for varied shifts, including mornings, evenings, weekends, and holidays.
Skills
- License/Certifications - Drivers license preferred
- Technical - Basic computer skills necessary.
- Will use systems such as SMS, Onity and Lynx.
- Also will utilize Microsoft Office programs such as Excel and Word.
- Physical Capabilities - Some lifting required ~25+lbs, standing for long periods of time (up to 10 hours)
- Education/Related Experience:
- Minimum education required - High school diploma/GED preferred
- Minimum time in related position - Preferred one year in customer service position
Benefits
- Accrued paid sick leave
- Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.
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