Appian Corporation
Global Partner Technical Success Director
McLean, Virginia · Director
Sponsorship not specified$200k-$375kDetected 22 days ago
SalesforceNegotiationRecruitingCustomer SuccessLeadershipCommunicationMentoring
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odds of building a lasting career here
61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
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About the role
- The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally.
- This is a high-visibility leadership role where your strategic direction and operational frameworks will directly impact complex, mission-critical transformations for enterprise clients.
Responsibilities
- Build and lead a high-performing global organization of regional Partner Technical Success Architects across North America, EMEA, and India, setting strategic objectives, operational governance, and performance metrics.
- Collaborate with the Global Experience Leader, Customer Success, and Product Engineering teams to define the global technical charter, operating framework, and engagement criteria that allow PTSAs to act as high-leverage force multipliers for partner delivery capability.
- Serve as the senior technical sponsor on Appian's largest, most complex global enterprise opportunities, ensuring architectural alignment across internal and partner teams.
- Design and co-chair a monthly and quarterly Partner Technical Governance Board alongside Appian's Customer Success leadership to evaluate deal volumes, triage capacity, regional performance metrics, and strategic alignment.
- Partner with Appian's Enablement, Product Engineering, and Customer Success teams to guide the development of advanced partner technical curricula and certification tracks, and to establish repeatable frameworks for evaluating, vetting, and approving partner-built commercial solutions and revenue-share offerings.
- Establish, build, and scale our Global Partner Technical Success organization to elevate technical readiness, fuel enterprise innovation, and accelerate revenue growth across our worldwide ecosystem.
- Reporting directly to the Global Partner Experience Leader, you will build and lead a high-caliber global organization of Partner Technical Success Architects across North America, EMEA, and India regions.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
- 3+ years of direct experience managing and scaling high-performing global teams of enterprise architects across multiple time zones (US, EMEA, India).
- Deep proficiency in Enterprise Software Architecture, platform infrastructure, cloud deployment, and large-scale digital transformation programs.
Nice to have
- Master's degree or MBA preferred.
- Demonstrated experience establishing governance frameworks, KPIs, and operational cadences for global non-billable technical organizations.
- We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.
- Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies.
- Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training.
- This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We'll immerse you into our community rooted in respect starting on day one.
Compensation
- $200,000 - $375,000 USD
Benefits
- Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future.
- Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to.
Company info
- We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions.
- Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue.
- As the Global Partner Technical Success Director, you will serve as a technical leader defining the global technical charter for Appian's partner ecosystem.
- Oversee the global team's contributions to Appian's AI tooling for partners, ensuring field intelligence, prompt libraries, and golden templates feed into the tool.
- Here at Appian, our values of Intensity and Excellence define who we are.
- When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.
Equal opportunity
- equal opportunity employer that strives to attract and retain the best talent.
- If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com.
- Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Visa & Work Authorization
- Serve as the senior technical sponsor on Appian's largest, most complex global enterprise opportunities, ensuring architectural alignment across internal and partner teams
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