ACI Worldwide

ACI Worldwide

VP, Global Help 24

Norcross, GA, United States · Vp

Sponsorship not specifiedDetected 40 days ago
Customer Support

About the role

  • Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI.
  • ACIers - in all roles and levels - are truly your colleagues and many are your friends.
  • Our size and reach allow you to see the global impact of your work.

Responsibilities

  • You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success.
  • Job Purpose The Vice President, Global HELP24 is responsible for the strategy, governance, and performance of ACI's global post-deployment technical support organization.
  • The role ensures consistent, high-quality support for ACI software products operating in both ACI-managed environments and customer-managed deployments across the full customer lifecycle.
  • This leader oversees a globally integrated, partner-led delivery model, ensuring accountability for service quality, cost efficiency, scalability, and customer ex...

Requirements

  • You are visible, your talents are valued, and you are empowered to shape the future of payments.

This listing is sourced directly from ACI Worldwide's careers page and normalized into a canonical job model.