ACI Worldwide
VP, Global Help 24
Norcross, GA, United States · Vp
Sponsorship not specifiedDetected 40 days ago
Customer Support
About the role
- Powering the world's payments ecosystem ACI powers the payments ecosystem - globally, and you power ACI.
- ACIers - in all roles and levels - are truly your colleagues and many are your friends.
- Our size and reach allow you to see the global impact of your work.
Responsibilities
- You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success.
- Job Purpose The Vice President, Global HELP24 is responsible for the strategy, governance, and performance of ACI's global post-deployment technical support organization.
- The role ensures consistent, high-quality support for ACI software products operating in both ACI-managed environments and customer-managed deployments across the full customer lifecycle.
- This leader oversees a globally integrated, partner-led delivery model, ensuring accountability for service quality, cost efficiency, scalability, and customer ex...
Requirements
- You are visible, your talents are valued, and you are empowered to shape the future of payments.
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This listing is sourced directly from ACI Worldwide's careers page and normalized into a canonical job model.