SPS-North America

SPS-North America

Field Support Specialist (On-Call)

Las Vegas, Nevada, United States

Sponsorship not specifiedDetected 6 days ago
HRCustomer SupportCommunicationAdaptability

About the role

  • The role ranges from assisting mail, reception, hospitality, facilities, and copy/print, or similar office services functions.
  • This position is based out of a specific client "home office" and sent to different client sites at short notice as needed.
  • Flexibility and adaptability are keys to success for this position.

Responsibilities

  • Manages outgoing mail/package transactions.
  • Performs duties associated with shipping and receiving of materials.
  • Maintains professionalism and composure when interacting with all employees.
  • Determines what additional support is needed when handling sensitive inquiries.
  • Field Support Specialist (On-Call)
  • The Field Support Specialist (On-Call) will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership.

Benefits

  • Assists with light facilities duties as needed, such as but not limited to assisting customers in opening troubleshooting tickets, helping order supplies, stock kitchens/service areas with supplies.
  • Provides reception or concierge (front of office) coverage as needed.

Company info

  • Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
  • Builds professional relationships with customers and other teams.

This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.