Benchmark Health

Behavioral Health Advocate (PST)

Remote - United States · Contract

Sponsorship not specifiedDetected 6 days ago

Patient CareProblem SolvingAdaptabilityOrganizational Skills

About the role

This is a 1099 independent contractor role.
These activities are time-based and accrued per patient per month in alignment with payer and CMS guidelines.

Build and maintain ongoing, trust-based relationships with patients while providing longitudinal support, care coordination, and guidance tailored to individual needs
Collaborate with the care team to develop, communicate, and adjust treatment recommendations as appropriate
Use validated screening tools (e.g., PHQ-9, GAD-7) to guide care, monitor patient progress, and proactively adjust support strategies as needed
Maintain accurate, timely, and audit-ready documentation to support high-quality care, measurement-based care delivery, and billing requirements
Partner with clinical and operations teams to improve workflows and patient experience
Deliver high-quality, relationship-driven, and goal-oriented patient care
Maintain accurate, timely, and audit-ready documentation
Consistently support measurement-based care and patient outcome tracking
Payment is contingent upon accurate, timely, and audit-ready documentation that supports both clinical quality and billing requirements.

Experience with measurement-based care and structured goal-setting approaches (e.g., SMART goals, PHQ-9/GAD-7 tracking)
Strong ability to engage patients in goal-oriented, short-term interventions
Comfort working within structured care models that include documentation and care coordination requirements
Ability to work Pacific Standard Time Hours
Bachelor's degree in mental health related field
2-5 years of professional experience in behavioral health or a related field

Experience working within the Collaborative Care Model (CoCM) or similar integrated care setting
Experience managing clinical escalations and performing safety risk assessments
Experience working with patients with serious mental illness
Experience working with children and adolescents

Strong documentation skills with attention to detail and quality standards
Ability to balance patient-centered care with structured workflows and expectations
Adaptability and flexibility in a fast-paced, early-stage startup environment

Compensation is based on completed, documented, and billable care management activities.

By responsibly leveraging AI to focus on patients' priorities, we aim to reimagine behavioral health at scale.
The Behavioral Health Advocate is a contract-based role focused on building trusted relationships with patients and helping them navigate behavioral health care.
At Benchmark our Advocates are trusted partners who prioritize the patient experience, build meaningful relationships, and help individuals navigate complex behavioral health systems.
Screen and assess patients for behavioral health symptoms and help patients navigate behavioral health services, including therapy, psychiatry, and community resources
Serve as a liaison between patients, primary care providers, psychiatric consultants, and external behavioral health providers

Benchmark Health is a seed-stage, venture-backed public benefit corporation.
We're building a platform that connects people to the right resources (therapy, psychiatry, free resources, etc.) at the right time.
We do so by building trust: patients are assigned Advocates who are uniquely empowered to put the patients' interests first.
We were founded by serial entrepreneurs and psychiatrists who've spent their careers navigating this system on behalf of patients, families, and colleagues.

This listing is sourced directly from Benchmark Health's careers page and normalized into a canonical job model.