Redeploymentmedtronic

Redeploymentmedtronic

Clinical Specialist, Enabling Technologies - Chicago, IL

Chicago, Illinois, United States of America · Contract

Sponsorship not specified$68k-$102kDetected 1 day ago
LinuxCustomer SupportRoboticsVoIPRadiologyCommunicationPublic Speaking

About the role

  • We anticipate the application window for this opening will close on - 24 Jul 2026 Careers that change lives start here.
  • A valid driver's license is essential for this role.
  • Across our global Neuroscience organization, we advance care for some of medicine's most complex neurological and spinal conditions.

Responsibilities

  • Maintain system hardware and software to maximize system performance.
  • Performs system preventative maintenance.
  • Acts as the primary Medtronic customer liaison for repair and technical support issues.
  • Maintains familiarity with status of calls and issues at customer sites.
  • Reports necessary complaints and partners with Clinical Manager to ensure full resolution
  • Participates in in-house sponsored customer training at designated sites for both internal and external partners
  • Continually train members of the Enabling Technologies Clinical Support team to increase their knowledge of the latest technology-enabled procedures.
  • Work and collaborate with Spinal Sales and NeuroSurgery Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled
  • Supports more complex, new image-guided products and applications to physicians and hospital staff.
  • Works as a team member with the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals.

Requirements

  • The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile.
  • The employee is also required to interact with a computer, and communicate with peers and co-workers.
  • If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
  • Must Have: Minimum Requirements
  • To be considered for this role, please ensure the minimum requirements are evident in your applicant profile.
  • High School Diploma or GED with a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • Associate Degree with a minimum of 4 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • A Bachelor's degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • Nice to Have: Preferences
  • While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear and reach with hands and arms. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. Specific vision abilities required by this job include normal vision.
  • Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.

Nice to have

  • RT and/or MRI certification
  • Prior experience with Image Guided Systems
  • Prior experience with MRI
  • Operating room experience
  • Preference will be given to local qualified candidates and candidates with Medtronic experience
  • Additional Job Requirements:
  • While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, hear and reach with hands and arms.
  • The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls.

Compensation

  • and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
  • In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

Benefits

  • Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life.
  • Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year.
  • Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
  • By combining innovative technology, data-driven insights, and deep clinical expertise, we partner with physicians and health systems to improve how patients are treated and supported throughout their care journey.

Company info

  • Provides telephone clinical support to customers.
  • Provide service to customers per their individual needs.
  • Updates customers on tips, shortcuts and suggestions, as appropriate.
  • We are seeking a committed professional to join our team.
  • Coordinate, support, and collaborate with other Enabling Technologies team members for on-site installations with our customers

Equal opportunity

  • Medtronic benefits and compensation plans
  • It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, cit

Visa & Work Authorization

  • U.S. Work Authorization & Sponsorship
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