University of California , San Francisco
APeX Application Analyst, Wisdom - Flexible
San Francisco, California
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About the role
- The analyst provides excellent customer service to end users, tracks issues and follows-up as appropriate.
- The APeX Ambulatory Analyst must achieve EpiCare Wisdom and Ambulatory certification (within 6 months of hire).
- Contributes to estimates of resource needs and scheduling of system upgrades and modifications.
Responsibilities
- yes Plans, implements and supports clinical software, hardware, operating systems and / or distributed clinical information systems of moderate scope and complexity.
- yes Works on complex initiatives to analyze patient care workflow in various clinical departments, and to develop and define information technology solutions for improved system integration and functionality.
- yes Collaborates with key clinical users on complex projects to modify workflow due to new releases and system upgrades.
- Plans and develops improvements in functionality and efficiency of clinical applications.
- Performs systems analysis, planning and preparation, coding, testing, implementation and client / vendor coordination.
- Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments and outside vendors.
- Proposes new solutions in regards to workflows, processes, system designs or developments as needed.
- Documents issues and develops / communicates plans to address.
- yes Designs and conducts user training in clinical information system workflows and processes, hardware and / or operating systems at all levels of complexity.
- Develops effective tools and aids for systems training.
Requirements
- Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s).
- Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Nice to have
- Clinical License of RN, MA or other Tech license/certification
Benefits
- Organizes medical record tools and data.
This listing is sourced directly from University of California , San Francisco's careers page and normalized into a canonical job model.