HomeStreet Bank
Sr. Universal Banker
Newman, California · Senior
Sponsorship not specified$23k-$31kDetected 27 days ago
ComplianceSalesCustomer SupportTime Management
About the role
- Mechanics Bank is currently searching for a Sr.
- Highly knowledgeable in banking products and services, as well as full compliance will all banking regulations and internal policies and procedures.
- Represents the Bank to the customer both in conduct and attire in a courteous and professional manner.
Responsibilities
- Effectively performs responsibilities for processing and balancing ATM, daily branch balancing, and cash orders. Assists in the opening and closing of the branch, following established security procedures.
Requirements
- High School Degree or GED required.
- Additional experience may be considered in lieu of degree.
- Minimum of 2 years bank operations and sales experience required.
- Ability to make decisions and review and approve other employee decisions.
- Extensive knowledge of Bank deposit products and services.
- Thorough knowledge of Bank's standard loan products.
- Knowledge of small business and consumer credit principles and practices.
- Extensive knowledge of alternative Bank services and products and vendor provided products.
- Knowledge of applicable Federal and State banking regulations.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Nice to have
- Notary License preferred.
Compensation
- Eligible for Retail Incentive Plan
- $23.00 - $31.00 hourly
- Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
Benefits
- Medical, prescription, dental, and vision coverage for employees and their eligible family members
- Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
- Health Savings Account with employer contribution
- Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
- 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
- Supplemental Health plans, Voluntary Legal and Identity Theft Services
- 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
Company info
- Assists customers with account reconcilement, copies of statements and checks, orders checks, account closures, address changes, stop payments, debit card maintenance, wire transfers, and safe deposit box entrances.
- Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by customers.
- Performs routine teller transactions and works directly with customers. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines.
- Works quickly to service customers waiting in line while maintaining close attention to detail and complying with all policies, procedures and regulatory guidelines.
- Effectively interviews and profiles new and existing customers to recommend appropriate banking products and services. Promotes the full range of deposit treasury management, and lending products and services that best meets the customer's needs.
- Establishes and maintains relationships with current and potential customers in anticipation of increasing deposits and fee income from the sale of bank products.
- Performs follow-up calls to new and existing customers to ensure customer satisfaction, answers any questions.
- Reviews customer transactions for red flags and fraudulent items. Maintains an awareness of criminal scams used against banking customers. Reviews account completely prior to performing overrides.
- Maintains compliance with established internal operational standards and Federal and State regulations to protect the interest of the Bank and customers; reviews the work of others for compliance.
- Provides notary service to customers.
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This listing is sourced directly from HomeStreet Bank's careers page and normalized into a canonical job model.