Leadbank

Technical Account Manager

United States -Remote

Sponsorship not specified$139k-$165kDetected 197 days ago

RESTOAuthAccountingCommunicationProblem SolvingUnderwriting

About the role

This key role will be focused on delivering an implementation experience from contract signature to go-live.
This position requires technical and interpersonal skills and the ability to form strong partnerships with internal and external stakeholders.

Deeply understand the partner's business goals and product structure
Lead technical implementations of new partners and serve as the key technical contact as they integrate with Lead.
Partner with product/engineering, program management, legal/compliance/risk, accounting, and other teams for tasks related to partner onboarding
Define internal processes to streamline partner onboarding
Build product examples, documentation, and other critical resources in order for external and internal parties to operate more effectively and efficiently.
Successfully manage a number of engagements concurrently
Effectively manage escalations, scope change, and implementation of projects or programs including monitoring project quality, timeline, risk, and performance
Inform partners of our product development roadmap with concrete examples, while setting appropriate expectations
Perform other duties as assigned
You will provide guidance and solutions for our partner's data integration and ongoing integration support.

Excellent knowledge of SFTP, APIs, and related standards such as HTTP, REST, SOAP, and OAuth
Proven ability to present technical solutions effectively to diverse stakeholder groups
Experience managing projects with multiple requirements and agendas while maintaining holistic plans and driving to agreed upon schedule
Knowledge of financial services and the fintech ecosystem and desire to learn changing trends across, especially as it relates to legal, compliance, underwriting, and risk management.
3-5 years of hands-on solution architecture, data integration, partner delivery experience
Ability to understand, visualize, and document the client's product construct and how they map to our internal data models used for processing cards, transactions, and loans.
Outstanding communication and problem-solving skills, customer focus, and results orientation

Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role

Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
Paid parental leave
Flexible vacation policy, including PTO and paid holidays
Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role

Be an integral part of building out this function from 0 to 1 defining culture, processes, and identity.
We are hiring a Technical Account Manager to support partner onboarding to our Banking as a Service platform.

This listing is sourced directly from Leadbank's careers page and normalized into a canonical job model.