Cafortune
Ecommerce Client Partnership Manager
Hybrid | Chicago, IL
Sponsorship not specified$70k-$80kDetected 14 days ago
Project ManagementBudgetingExcelLogisticsResearchCommunicationProblem SolvingMicrosoft OfficeSharePoint
About the role
- What We Do C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail.
- Our capabilities span the full shelf: from getting brands on it, to getting them off it.
- We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives.
Responsibilities
- Manage clients' vendor and seller accounts, including catalog and content updates, merchandising, data accuracy, and submissions to Amazon support.
- Lead onboarding of new clients and new product launches in Vendor and Seller Central.
- Engage internal insights team to deliver client reporting and data needed to make key business decisions.
- Analyze client reporting and develop insights that lead to action to drive growth.
- Ongoing project management to drive client success.
- Identification of issues and troubleshooting solutions with Amazon support including operational issues that may cause delays in shipments.
- We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner.
- This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members.
- We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families.
Requirements
- At least 3 years of experience working with Amazon.
- Experience with a major retailer (Brick & Mortar or Online).
- Experience with Amazon's advertising portal (i.e. budgeting and advertising spend).
- Bachelor's Degree and/or similar industry experience.
- Travel required is less than 10% - i.e. industry trade shows, client national sales meetings, ECommerce Team meetings, and /or any other events.
Nice to have
- Client Management and/or E-comm agency experience strongly preferred
Compensation
- $70,000 - $80,000 based on experience, qualification and skills.
- 11 paid company holidays per year
- 2 paid volunteer days per year
Benefits
- PTO and Sick Days
- 1 Floating holiday
- 3 months fully paid parental leave (regardless of gender)
- Medical, dental, and vision
- Paid company life insurance
- Bonus eligible
Company info
- C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.
- The best brands are built by the best people. Come build with us.
- Overview of the Role
- We are looking for an E-Commerce Client Partnership Manager who will manage a portfolio of C.A. Fortune clients on all day-to-day activities on Amazon.com, ensuring that they are set up for success and growth. This role will lead strategy sessions, business reviews, and operations meetings, as well as coordinate the flow of tasks among the various other e-commerce team members. They will have direct partnership management responsibilities owning the development and execution of digital shelf and merchandising strategies.
- Hybrid to Chicago, IL will observe a hybrid schedule (3 days in office).
- C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail.
- We're passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers.
- Different backgrounds, one mission.
- C.A. Fortune is built on the belief that great people build great brands.
- We're a national consumer-centric integrated commerce agency.
- We show up every day to help brands of all sizes grow, compete, and lead.
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