Ambience Healthcare

Chief of Staff, Care Transformation & Customer Enablement

Remote - US · Exec

Sponsorship not specified$23k-$175kDetected 75 days ago

RESTOKRsCustomer SuccessCadenceResearchLeadership

About the role

The mission of the Chief of Staff, Care Transformation is to be the operator who keeps the Care Transformation engine running and the person who makes sure the engine is pointed in the right direction.
This is not a coordinator role or a chief of staff role in the traditional sense.
This role exists because CT is scaling faster than its infrastructure.

Responsibilities

Build and maintain the dashboards, trackers, and weekly briefs that tell the CT leadership team exactly what's green, what's at risk, and what needs their attention - without them having to ask.
Own the CT headcount model.
Own OKRs and improvement initiatives.
Track the team's progress against CT OKRs, surface blockers before they compound, and drive the quarterly retrospectives that help the team learn from each cycle.
Own the inventory of improvement initiatives from inception through completion.
We operate as a championship team, and that means being ok with hard, uncomfortable, ambiguous problems that lead to real greatness.
You will have meaningful autonomy and be expected to drive work to completion.

Requirements

Nothing falls through the cracks because you are the person who catches it.
Within 60 days, demonstrate that you have anticipated and addressed at least two needs before anyone had to ask.
You are a strong written communicator.
You can translate a complex product update into a crisp, audience-specific brief without losing fidelity.
You are operationally literate in the most literal sense: you are comfortable owning a dashboard, a budget tracker, a planning model, and an agenda simultaneously, and you don't need someone to check your work.
You are low ego and high follow-through.
You are equally comfortable in an executive conversation and doing the unglamorous infrastructure work that makes those conversations possible.

Compensation

We offer a base compensation range of approximately $175,000-$233,00 per year, exclusive of equity.
Our compensation philosophy prioritizes meaningful equity grants, enabling team members to share directly in the impact they help create.
We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate.
401(k) with a company match of up to 3% of base salary
Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered

Benefits

Work on mission-critical AI technology that directly improves clinicians' day-to-day lives and health system financial health across some of the most complex, high-stakes workflows in the world.
To help you do your best work, we pair these expectations with benefits intentionally designed to help you feel supported and safe at Ambience and beyond.
Some of our key benefits include
Comprehensive medical, dental, and vision coverage for you and your dependents
Parental leave to support your family needs

Company info

Here at Ambience, we never set out to be just another scribe. We're building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought - and we expect a lot from each other because we know the problems we're solving truly matter.
Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We're backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins - and we're just getting started.
Here at Ambience, we never set out to be just another scribe.
We're building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work.
Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners.
We value candor, positivity and deep thought - and we expect a lot from each other because we know the problems we're solving truly matter.
Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025.
We're backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins - and we're just getting started.

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This listing is sourced directly from Ambience Healthcare's careers page and normalized into a canonical job model.