The Huntington National Bank
Syndicated Loan Servicing Manager
Dallas, Texas · Senior
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About the role
- Description Summary: This position provides strategic leadership and operational oversight for the Agency Services function within Commercial Loan Services.
- The manager is accountable for operational performance, risk management, regulatory compliance, service quality, audit readiness, and execution of key business initiatives.
Responsibilities
- Establishes strategic plans and operational objectives that support corporate goals, business growth, regulatory requirements, and operational excellence.
- Ensures timely and accurate communication with participant banks, borrowers, investors, internal business partners, and external stakeholders.
- Leads resolution of complex operational, accounting, servicing, client, investor, and compliance-related issues.
- Maintains ownership of operational controls, audit readiness, SOX controls, regulatory examinations, internal testing, and remediation activities.
- Partners with Syndications, Loan Closing, Treasury, Finance, Technology, and Risk Management to support loan closings, product implementations, acquisitions, conversions, and strategic initiatives.
- Leads resource planning, staffing, talent development, succession planning, performance management, and colleague engagement initiatives.
- Develops and maintains a culture of accountability, continuous improvement, operational excellence, and exceptional client service.
- Performs other duties as assigned.
- This role manages leaders and professional staff responsible for servicing syndicated and participated loan portfolios where the bank serves as Agent.
- This position partners closely with Syndications, Credit, Treasury Management, Technology, Risk, Accounting, and Line of Business teams to support portfolio growth, process efficiency, and strong client and investor service.
Requirements
- Bachelor's Degree
- 5+ years of banking, commercial loan servicing, syndicated loan servicing, operations, or related financial services experience.
- 3+ years of leadership experience managing supervisors, managers, or operational teams.
- Experience with syndicated and participated commercial loan products.
- Experience with operational risk management, audit support, compliance reviews, and control environments.
- Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Nice to have
- Advanced knowledge of syndicated loan servicing and agent bank responsibilities.
- Experience with ACBS, AFSVision, ClearPar, SyndTrak, HAWC, CLOS, or related commercial lending platforms.
- Knowledge of commercial credit agreements, loan documentation, interest calculations, fee structures, and investor servicing requirements.
- Proven success leading large-scale operational improvements, technology implementations, conversions, or transformation initiatives.
- Experience leading high-performing teams in a fast-paced, highly regulated banking environment.
- Strong analytical, organizational, communication, and problem-solving skills.
- Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
- Our Approach to Office Workplace Type
This listing is sourced directly from The Huntington National Bank's careers page and normalized into a canonical job model.