Airspace

Operations Specialist I, Aerospace & Defense (US)

United States - Remote · Junior

Sponsorship not specifiedDetected 28 days ago

Machine LearningOutbound SalesLogisticsCustomer SupportCommunicationProblem Solving

About the role

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish.
The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for.
Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Ability to update, manage, and/or change airway bills using initial or tenured training.
We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

Requirements

With the customer's best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Compensation

Hourly Range: $20-22/hr

Benefits

High-quality health, vision, and dental care plan options
Professional learning and training reimbursements
Ability to source driver coverage for any segment of an order.
From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time.

Company info

We are One Team. We believe we all accomplish more when we are working together.
We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics.
With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers.
Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.
Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.
Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Additionally, Airspace participates in the E-Verify program for all locations.

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This listing is sourced directly from Airspace's careers page and normalized into a canonical job model.