Aptiv
Executive Officer IT Engineer
Boston, MA - USA
Sponsorship not specifiedDetected 22 days ago
iOSProject ManagementStakeholder ManagementRoboticsTCP/IPDNSCiscoCommunicationCollaborationProblem Solving
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 37 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 94%
Of 16 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 461 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 1002 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This role will be a member of the local Boston IT team.
- Serve as a trusted point of contact for executive IT needs, including sensitive, confidential, and business-critical requests requiring discretion and sound judgment.
Responsibilities
- Support in-person support experience, helping ensure issues are handled professionally and resolved in a timely manner.
- Take ownership of assigned incidents, requests, and escalations from intake through resolution, coordinating across infrastructure, workplace technology, security, and other support teams as needed.
- Support device lifecycle activities, including provisioning, refresh coordination, troubleshooting, mobile device support, and end-user technology enablement.
- Assist with local infrastructure support activities, maintenance, upgrades, and migrations in partnership with the appropriate infrastructure and workplace technology teams.
- Maintain accurate updates in ticketing systems and support reporting on operational activity, service quality, and recurring support trends as requested.
- Translate technical issues into clear, practical language for non-technical stakeholders and maintain a strong customer experience throughout the support process.
- Significant hands-on IT support experience in a corporate environment, preferably supporting senior leaders and Executive Assistants.
- At Aptiv, we deliver innovative solutions that people trust when it matters most.
- Join Us to Deliver Innovative Solutions That People Trust!
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
- Experience with MDM solutions such as JAMF, Microsoft Intune, and zero-touch deployment processes.
- The role requires strong technical capability, excellent judgment, discretion, flexibility, and the ability to move fast when business priorities change.
- Excellent interpersonal, communication, and stakeholder management skills, including the ability to simplify complex technical topics for non-technical users.
- Ability to adapt quickly to changing priorities, work flexibly, and respond with urgency when business needs require it.
- Knowledge of ITIL or similar IT service management practices.
- Familiarity with SaaS platforms, SSO concepts, Entra ID, Active Directory, software deployment, patching, and basic networking concepts such as TCP/IP, DNS, DHCP, LAN, and WAN.
Nice to have
- Preferred Certifications
Skills
- Strong decision-making, troubleshooting, and problem-solving skills in a fast-paced environment.
- Experience troubleshooting Windows, macOS, iOS, mobile devices, collaboration tools, and common enterprise applications.
Benefits
- Private health care effective day 1 of employment
- Paid Time Off (Holidays, Vacation, Designated time off, Parental leave)
- Learning and development opportunities
- Tuition Reimbursement
- Fertility Coverage
- We also drive precision and efficiency in Industrials & Robotics and support life-critical innovation in Medical technologies.
Company info
- We bring together diverse perspectives, cultures, and business contexts to solve our customers' toughest challenges.
- Provide responsive, high-quality IT support to Boston-based employees, executives, and Executive Assistants as part of the local IT support model.
This listing is sourced directly from Aptiv's careers page and normalized into a canonical job model.