cdac
Community Prevention and Parenting Support Specialist
Pensacola, Florida, Florida
Sponsorship not specifiedDetected 7 days ago
C++ComplianceExcelValuationHIPAACommunicationCritical ThinkingTime Management
About the role
- Answer and route incoming calls, provide accurate information regarding agency programs and services, and direct inquiries to appropriate staff or resources.
Responsibilities
- Coordinate and maintain effective communication with referral agencies, CDAC Parenting Specialist, and the Director of Community Prevention to support services, referrals, program implementation, and follow-up activities.
- Perform community outreach duties as assigned, serving as a primary point of contact for individuals, stakeholders, and community members.
- Assist individuals in accessing community resources by making appropriate referrals and providing information on substance use treatment and recovery services, crisis support resources (including 211 and 988), and other human service programs as needed
- Maintain knowledge of current resources and other general human services
- Maintain confidentiality in regard to individual rights and HIPAA regulations by handling client and agency data in accordance with the confidentiality policies.
- Implement programs according to program standards and objectives ensuring that all agency, COA, DCF, Managing Entity and other relevant standards for quality are identified and followed that ensure quality and compliance
Requirements
- Ability to take initiative and work independently
- Experience working with at-risk and culturally diverse population
- Proficiency in Word, Excel, and other computer related tasks
- Required
- Bachelor's degree in social work, Education, or health education field or High School Diploma with a CPP (Certified Prevention Professional) or CPS (Certified Prevention Specialist) and experience
- Knowledge of drug information, prevention concepts, and education field
- Excellent communication and presentation skills
- Strong critical thinking and decision-making skills
- Strong organization and time management skills
- Ability to manage multiple job tasks with continuously changing priorities
- Preferred:
- Work is primarily performed in a climate-controlled environment, with occasional participation in outdoor community events. The position requires flexibility to work both standard and non-traditional hours as needed.
Nice to have
- Non-profit and/or social services industry experience
- Work is primarily performed in a climate-controlled environment, with occasional participation in outdoor community events.
- The position requires flexibility to work both standard and non-traditional hours as needed.
- Strong communication and interpersonal skills are required to effectively interact with individuals, management, staff, and stakeholders while maintaining professional boundaries.
- Assist the Director of Community Prevention and the Parenting for Prevention program needs.
Benefits
- Promote Parenting for Prevention, CDAC programs, substance ATOD and wellness information, to the community-at-large.
- Provide and develop material on wellness, parenting, general alcohol and drug information as directed by supervisor.
- Assist with the planning, coordination, and logistical support of CDAC-sponsored events, community outreach activities, workshops, educational displays, and other prevention initiatives as directed.
Equal opportunity
- Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of the position.
This listing is sourced directly from cdac's careers page and normalized into a canonical job model.