Selene Diligence
Insurance Claims Specialist
Dallas, TX · Contract
Sponsorship not specifiedDetected 30 days ago
ExcelAuditingProcess ImprovementVendor ManagementCommunicationCollaborationProblem SolvingInternal AuditProperty & CasualtyClaims ManagementConstruction Management
About the role
- We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
- A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
- The Hazard Claims Review Specialist is responsible for reviewing residential property damage claims to ensure claim payments accurately align with documented damages, policy coverage, adjuster findings, and repair estimates.
Responsibilities
- Validate that claim payments are consistent with documented damages and approved scope of repairs.
- Perform detailed quality assurance reviews of completed claims files.
- Support internal and external audit requests related to hazard claims activities.
- Develop, maintain, and distribute claim tracking reports and dashboards.
- Partner with Claims, Loss Draft, Risk Management, Loan Servicing, Quality Assurance, and Compliance teams.
- Support process improvement initiatives and special projects.
Requirements
- 3+ years of experience in property insurance claims, hazard claims, loss draft administration, property inspection review, mortgage servicing, or related field.
- Strong understanding of residential property insurance claims and damage assessment.
- Advanced proficiency in Microsoft Excel, including pivot tables, reporting, and data analysis.
- Familiarity with adjuster reports, repair estimates, contractor bids, and property restoration processes.
- Knowledge of roofing, structural, water, fire, wind, hail, and disaster-related property damages.
- Ability to analyze claim documentation and identify inconsistencies.
- The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
- Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
- Education
- Bachelor's degree in Business, Insurance, Risk Management, Finance, Construction Management, or related field preferred.
- Equivalent combination of education and experience may be considered.
- Experience
- Experience reviewing residential property damage assessments and insurance claim settlements.
- Knowledge and Skills
Nice to have
- Property and Casualty (P&C) insurance experience.
- Adjuster license or insurance certification preferred.
- Experience in mortgage servicing, loss draft administration, or investor claims oversight.
- Knowledge of Xactimate or similar estimating software.
- Experience with vendor management and performance monitoring.
- Key Performance Indicators (KPIs)
- Claims review accuracy rate.
- Percentage of payment variances identified and resolved.
Skills
- Strong analytical, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills.
Benefits
- Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
- Paid Time Off (PTO)
- Medical, Dental &Vision
- Flexible Spending Account
- Health Savings Account
- Company paid Life Insurance
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This listing is sourced directly from Selene Diligence's careers page and normalized into a canonical job model.