Selene Diligence

Selene Diligence

Insurance Claims Specialist

Dallas, TX · Contract

Sponsorship not specifiedDetected 30 days ago
ExcelAuditingProcess ImprovementVendor ManagementCommunicationCollaborationProblem SolvingInternal AuditProperty & CasualtyClaims ManagementConstruction Management

About the role

  • We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
  • A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
  • The Hazard Claims Review Specialist is responsible for reviewing residential property damage claims to ensure claim payments accurately align with documented damages, policy coverage, adjuster findings, and repair estimates.

Responsibilities

  • Validate that claim payments are consistent with documented damages and approved scope of repairs.
  • Perform detailed quality assurance reviews of completed claims files.
  • Support internal and external audit requests related to hazard claims activities.
  • Develop, maintain, and distribute claim tracking reports and dashboards.
  • Partner with Claims, Loss Draft, Risk Management, Loan Servicing, Quality Assurance, and Compliance teams.
  • Support process improvement initiatives and special projects.

Requirements

  • 3+ years of experience in property insurance claims, hazard claims, loss draft administration, property inspection review, mortgage servicing, or related field.
  • Strong understanding of residential property insurance claims and damage assessment.
  • Advanced proficiency in Microsoft Excel, including pivot tables, reporting, and data analysis.
  • Familiarity with adjuster reports, repair estimates, contractor bids, and property restoration processes.
  • Knowledge of roofing, structural, water, fire, wind, hail, and disaster-related property damages.
  • Ability to analyze claim documentation and identify inconsistencies.
  • The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
  • Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
  • Education
  • Bachelor's degree in Business, Insurance, Risk Management, Finance, Construction Management, or related field preferred.
  • Equivalent combination of education and experience may be considered.
  • Experience
  • Experience reviewing residential property damage assessments and insurance claim settlements.
  • Knowledge and Skills

Nice to have

  • Property and Casualty (P&C) insurance experience.
  • Adjuster license or insurance certification preferred.
  • Experience in mortgage servicing, loss draft administration, or investor claims oversight.
  • Knowledge of Xactimate or similar estimating software.
  • Experience with vendor management and performance monitoring.
  • Key Performance Indicators (KPIs)
  • Claims review accuracy rate.
  • Percentage of payment variances identified and resolved.

Skills

  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication skills.

Benefits

  • Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Flexible Spending Account
  • Health Savings Account
  • Company paid Life Insurance

This listing is sourced directly from Selene Diligence's careers page and normalized into a canonical job model.