Great American Insurance Group
Senior Claims Representative/Claims Representative
Cincinnati, OH (USA) · Senior · Part-time
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About the role
- Great American Insurance Group's member companies are subsidiaries of American Financial Group.
- With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
Responsibilities
- Investigate and manage bodily injury claims from initial assignment through resolution.
- Develop and execute claim strategies that drive timely and appropriate claim resolution.
- Manage a high-volume inventory of approximately 80-90 claims, including 1-3 new claims daily, while prioritizing competing responsibilities.
- Maintain thorough claim documentation and ensure compliance with applicable laws, regulations, and company policies.
- Collaborate with team members, leadership, and business partners to support claim outcomes and customer service goals
- Ability to manage a high-volume caseload and prioritize competing responsibilities effectively.
Requirements
- Experience independently investigating, evaluating, and resolving claims.
- Strong organization, attention to detail, and ability to work independently in a fast-paced environment.
- We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed.
- Applicants must be authorized to work in the United States without the need for current or future sponsorship.
- Through specialized underwriting, claims expertise, and customer-focused service, the team plays a critical role in delivering responsive solutions and protecting the interests of policyholders and injured parties alike.
Nice to have
- Generally, 2-5 years of claims handling experience, with bodily injury or injury-related claims experience preferred.
Compensation
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
Benefits
- We offer competitive benefits packages for full-time and part-time employees*.
- Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
- Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
- Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.
- Gather, analyze, and evaluate claim information, including medical records, accident reports, statements, and policy documentation.
- Assess liability, injury severity, medical treatment, disability exposure, and overall claim value.
- Maintain regular communication with claimants, attorneys, medical providers, policyholders, and other involved parties.
- Identify coverage issues, inconsistencies, and additional investigation needs to support sound claim decisions.
- Knowledge of bodily injury claim handling, medical terminology, treatment, and disability-related exposures.
Visa & Work Authorization
- This position is not eligible for employment visa sponsorship.
This listing is sourced directly from Great American Insurance Group's careers page and normalized into a canonical job model.