Tennr
Product Operations Lead
New York City Office · Mid
Sponsorship not specifiedDetected 4 days ago
CadenceLeadership
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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Files H-1B transfers
1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- You'll work closely with our P&E leadership and sit between Product, Engineering, and the teams closest to our customers: CX, Deployment, Sales, and Managed Services.
- This is an opportunity for an ambitious, analytical, and highly cross-functional person to take direct ownership of how Tennr plans and ships product.
- Tennr's Strategy and Operations team is a group of ambitious, high-agency generalists led by our VP of Strategy and Operations and working directly with our founders and executive team.
Responsibilities
- You'll run the planning and review rhythm, turn customer signal into clear roadmap inputs, own product rollouts, and develop the vendor and partner relationships our products depend on.
- Own how customer signal from CX, Deployment, Sales, and Managed Services reaches Product and Engineering.
- Build the muscle to capture and synthesize feedback into clear, prioritized inputs for the roadmap, and close the loop with the teams that raised it.
- Own the launch calendar, run go/no-go reviews with clear sign-offs, run betas or early access programs with defined exit criteria, and hold retros after each launch.
- Stand up and refine process. Build the processes Product and Engineering need, keep them lightweight, and refine them as the team scales. Measure whether people actually use them.
- Additional priorities. Own cross-functional projects as the business evolves, from defining the problem through execution and measurement.
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
Requirements
- Own the cross-functional work required to enable and roll out new functionality.
- Coordinate launch readiness, documentation, training, and customer enablement with Product, Engineering, Sales, Marketing, Deployment, and Customer Experience.
- Identify and prioritize vendors and strategic partners required to deliver or improve Tennr's products.
- We believe candidates with at least 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company, are best suited for this role.
Nice to have
- You have 3-5 years of experience, including at least 1-2 in Product Management or Product Operations at a software company.
- You've worked directly with Product and Engineering teams on planning, launches, or roadmap tradeoffs.
- You're ambitious and want substantial ownership of how a product organization plans and ships.
- You learn quickly and can get deep into an unfamiliar product, workflow, or technical system.
- You can use data and customer feedback to understand whether plans and launches are working, then determine what action to take.
- You are collaborative by default and can align Product, Engineering, and go-to-market teams without detailed instructions and keep the work moving.
- You're a strong writer.
- You can turn a complex decision into a clear doc, launch pre-read, or update that people actually read.
Benefits
- 100% paid employee health benefit options
- Competitive parental leave
Company info
- Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, "They'll be in touch soon." So you wait.
- Sometimes days, weeks, or even months.
- Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies.
- Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
- The team owns strategic and operational priorities across Revenue, Product, and Services.
- Recent projects include rebuilding pricing and packaging, standing up our prior authorization product, and leading revenue and headcount planning.
- We're hiring a Product Operations Lead to run the operating system for Tennr's Product and Engineering team: how we plan and review work, how customer feedback reaches the roadmap, and how new functionality gets into customers' hands.
This listing is sourced directly from Tennr's careers page and normalized into a canonical job model.