Brinks
Bilingual Call Centre Agent
Toronto ON
Sponsorship not specifiedDetected 19 days ago
Customer SupportCommunicationProblem Solving
About the role
- The Brink's National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.
- We are looking for customer-focused professionals who enjoy solving problems, providing effective solutions, and working in a fast-paced environment.
- If you thrive on helping others and collaborating with a team, we'd love to hear from you.
Responsibilities
- Provide support related to Brink's products and services
- Collaborate with internal departments to ensure timely resolution of customer concerns
- Support ad hoc projects and serve as a key contact for customer communications
- Deliver a professional, positive, and efficient customer experience
Requirements
- Minimum 2 years of experience in:
- Ability to remain calm and effective under pressure
Nice to have
- Experience working within the transportation/security industry
Benefits
- This role requires flexibility to support schedule coverage, including employee absences and vacation periods.
Company info
- Troubleshoot technical issues impacting customers and crew members
This listing is sourced directly from Brinks's careers page and normalized into a canonical job model.