Northern California Behavioral Health System
Director of QI/RM/PI (Quality Improvement/Risk Management/Performance Improv.)
Sacramento, California, United States · Director
Sponsorship not specified$140k-$170kDetected 120 days ago
ComplianceExcelPublic HealthLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft OfficeClaims Management
About the role
- Facilitate interdisciplinary QI/PI committees, workgroups, and data‑driven initiatives to improve clinical outcomes, patient experience, and operational efficiency.
- Oversee data collection, analysis, and reporting for key quality metrics, including adverse events, readmissions, seclusion/restraint use, and patient satisfaction.
- Promote a culture of continuous learning, transparency, and accountability across the organization.
Responsibilities
- Partner with clinical and operational leaders to develop corrective action plans and monitor sustained improvement.
- Maintain the hospital's risk register and lead strategies to reduce clinical, operational, and environmental risks.
- Collaborate with legal counsel and insurance carriers on claims management and risk mitigation strategies.
- Conduct mock surveys, tracers, and compliance audits to identify gaps and drive corrective actions.
- Leadership & Collaboration Lead and mentor a multidisciplinary team responsible for QI, RM, PI, and compliance functions.
- As our Director of Quality Improvement, Risk Management & Performance Improvement, you'll sit at the intersection of data, compliance, and real human impact - turning insights into action and helping us build something we're all proud of.
Requirements
- While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer.
- Coordinate submission of required regulatory reports and documentation.
- Master's degree in a related field.
- Experience with trauma-informed care frameworks and high-reliability principles.
Nice to have
- Preferred Knowledge and Experience: Master's degree in a related field.
Skills
- Maintains strict patient confidentiality.
- Demonstrates sensitivity and respect for individuals from diverse social, cultural, economic, and educational backgrounds.
- Strong interpersonal, written, and verbal communication skills.
- Skilled in data collection, analysis, interpretation, and performance analytics.
- Exercises good judgment, problem‑solving ability, and systems‑level strategic thinking.
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Commitment to patient safety, equity, quality care, and understanding of behavioral health clinical environments.
Compensation
- $140k-$170k
Benefits
- Bachelor's degree in Nursing, Healthcare Administration, Public Health, Behavioral Health, or related field.
- Minimum of two (2) years of experience in quality improvement, risk management, or regulatory compliance in a healthcare setting.
- Experience in behavioral health or psychiatric inpatient services.
- Strong knowledge of CMS, TJC Behavioral Health Care standards, DHCS, and California hospital standards and regulations.
- Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Risk Management (CPHRM), or equivalent.
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This listing is sourced directly from Northern California Behavioral Health System's careers page and normalized into a canonical job model.