Northern California Behavioral Health System

Northern California Behavioral Health System

Director of QI/RM/PI (Quality Improvement/Risk Management/Performance Improv.)

Sacramento, California, United States · Director

Sponsorship not specified$140k-$170kDetected 120 days ago
ComplianceExcelPublic HealthLeadershipCommunicationCollaborationMentoringOrganizational SkillsMicrosoft OfficeClaims Management

About the role

  • Facilitate interdisciplinary QI/PI committees, workgroups, and data‑driven initiatives to improve clinical outcomes, patient experience, and operational efficiency.
  • Oversee data collection, analysis, and reporting for key quality metrics, including adverse events, readmissions, seclusion/restraint use, and patient satisfaction.
  • Promote a culture of continuous learning, transparency, and accountability across the organization.

Responsibilities

  • Partner with clinical and operational leaders to develop corrective action plans and monitor sustained improvement.
  • Maintain the hospital's risk register and lead strategies to reduce clinical, operational, and environmental risks.
  • Collaborate with legal counsel and insurance carriers on claims management and risk mitigation strategies.
  • Conduct mock surveys, tracers, and compliance audits to identify gaps and drive corrective actions.
  • Leadership & Collaboration Lead and mentor a multidisciplinary team responsible for QI, RM, PI, and compliance functions.
  • As our Director of Quality Improvement, Risk Management & Performance Improvement, you'll sit at the intersection of data, compliance, and real human impact - turning insights into action and helping us build something we're all proud of.

Requirements

  • While performing the duties of this job, this position is frequently required to do the following: Use standard office equipment and access, input, and retrieve information from a computer.
  • Coordinate submission of required regulatory reports and documentation.
  • Master's degree in a related field.
  • Experience with trauma-informed care frameworks and high-reliability principles.

Nice to have

  • Preferred Knowledge and Experience: Master's degree in a related field.

Skills

  • Maintains strict patient confidentiality.
  • Demonstrates sensitivity and respect for individuals from diverse social, cultural, economic, and educational backgrounds.
  • Strong interpersonal, written, and verbal communication skills.
  • Skilled in data collection, analysis, interpretation, and performance analytics.
  • Exercises good judgment, problem‑solving ability, and systems‑level strategic thinking.
  • Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Commitment to patient safety, equity, quality care, and understanding of behavioral health clinical environments.

Compensation

  • $140k-$170k

Benefits

  • Bachelor's degree in Nursing, Healthcare Administration, Public Health, Behavioral Health, or related field.
  • Minimum of two (2) years of experience in quality improvement, risk management, or regulatory compliance in a healthcare setting.
  • Experience in behavioral health or psychiatric inpatient services.
  • Strong knowledge of CMS, TJC Behavioral Health Care standards, DHCS, and California hospital standards and regulations.
  • Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Healthcare Risk Management (CPHRM), or equivalent.

This listing is sourced directly from Northern California Behavioral Health System's careers page and normalized into a canonical job model.