Xcel Energy
Product Operations Specialist
Minneapolis, MN, 55401
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($22,400) is below the Level I prevailing wage of $69,846. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Computer Occupations, All Other (15-1299) · Minneapolis-St. Paul-Bloomington, MN-WI. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Duties include managing pending work queues, work order processing and distribution, application entry and review, communications, and specialized tasks.
- Provide training and coordination with other Product Operations employees.
- Utilize understanding of complex technical issues (e.g., electrical code, engineering standards) to solve problems.
Responsibilities
- Perform peer reviews for quality control purposes. Provide back up support for numerous products during periods of high activity to ensure timely processing of work. Identify issues and recommend corrective actions.
- Provide support for other operational activities such as vendor management, invoice management, inventory management, maintenance support, and technology development.
Requirements
- Ability to comprehend technical aspects of products is required.
- Demonstrated job performance and good verbal and written skills required.
- Knowledge of Microsoft Office applications (Excel, Word, Outlook) is required.
- A team you can count of
Nice to have
- Process applications and for customer products on a timely basis including review and entry of into systems of record for all customer segments.
- Utilize critical thinking, analysis, and technical understanding to assure that all information is complete and accurate.
- Identify issues and recommend corrective actions.
- Respond to customer inquiries and settle customer disputes regarding program participation, work status, bill adjustments and/or property damage related to Xcel Energy's programs.
- Coordinate resolution with the customer and other stakeholders such as third-party contractors.
- Coordinate closely with Product Operations leadership and product managers to complete on a timely basis.
- Provide supporting training and communication as needed.
- This includes communicating with internal departments on escalated issues and requests.
Skills
- Energy (NASDAQ:
- That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.
Compensation
- $22.40 to $31.40 per hour
Benefits
- Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.
Company info
- We make energy work better for our customers, helping them thrive every day.
Equal opportunity
- EEO is the Law (PDF) |
- Equal Opportunity Statement (PDF) | Employee Rights (PDF)
- If you are in need of an accommodation to complete the
- application process, now or at any time in the future, please complete the Applicant Accommodation Request Form.
This listing is sourced directly from Xcel Energy's careers page and normalized into a canonical job model.