Otdcareers
Chat Customer Support Representative - AT&T
Tampa, Florida, United States · Full-time
Sponsorship not specifiedDetected 126 days ago
Customer SupportCommunicationProblem Solving
About the role
- Will Include: Responding to customer inquiries via chat with a friendly and professional demeanor.
Responsibilities
- Daily and weekly incentives to create a fun, competitive, and rewarding environment!
Requirements
- Familiarity with AT&T products and services is advantageous.
- Proficiency with computers and chat support software.
Nice to have
- Welcome to OneTouch Direct - where we turn customer service into a memorable experience!
- Your Role Will Include:
- Responding to customer inquiries via chat with a friendly and professional demeanor.
- Resolving issues and providing information about AT&T products and services.
- Handling customer complaints and questions effectively, ensuring satisfaction.
- Maintaining a positive attitude while managing multiple chat interactions simultaneously.
- Documenting conversations and ensuring follow-up where necessary.
- Strong problem-solving skills and the ability to think on your feet.
Skills
- Excellent written communication skills with a friendly and clear tone.
- Strong attention to detail and organizational skills.
Benefits
- Health Care Plan (Medical, Dental & Vision) Growth: Opportunity for professional advancement as we grow!
- Competitive hourly pay PLUS monthly bonus opportunities!
Company info
- Diverse & Inclusive welcoming culture with Employee Resource Groups
Apply directly at Otdcareers →Create a free account for alerts like thisView Otdcareers immigration profile
This listing is sourced directly from Otdcareers's careers page and normalized into a canonical job model.