Duke Energy
Service Technician I, II, or III - Charlotte, NC
Charlotte, NC · Mid
Sponsorship not specifiedDetected 2 days ago
LeadershipCommunicationProblem Solving
About the role
- NOTES: - Selected candidate must live no more than 30 miles from the Charlotte Ops service territory.
- Principal Responsibilities: The Service Technician I is the entry level position for the Service Technician Progression.
- The Service Technician I have accountability for timely completion of established skills development assignments in each wage step in accord with established guidelines.
Responsibilities
- Each skills development assignment is designed to further prepare the Service Technician I to work safely and independently on service department responsibilities and to meet the mandatory requirement for advancement to Service Technician II.
- The following list is not intended to be all inclusive of duties and responsibilities as needed to learn, assist and independently perform regulated and non-regulated service work.
- Identify, obtain and deliver materials needed for work assignments
- Provide and perform non-jurisdictional services
- Perform disconnect and reconnects of appliances
- Perform Home Warranty repairs
- Perform and complete estimates
Requirements
- Experience using construction tools
- Experience applying basic mechanical concepts and mechanical aptitude
- Experience utilizing personal computers (PCs) in a Windows environment
- Experience as a Service Technician I
- Experience as a Service Technician II
- attainment of required Operator Qualifications
- and demonstration of proficiency in performance of job duties associated with regulated and non-regulated service work.
- Job posting selection is required for entry to the Service Technician I role.
- Utilize and become proficient in technology devices such as computer, smart phone, etc. for work assignments and to accurately record required information
- Safety awareness and leadership
- Demonstrated effective communication (verbal and written), interpersonal skills and customer orientation
- Experience working independently to serve customers in a related environment
- Two years technical school education or the equivalent job-related knowledge
- Previous work experience with plumbing, electrical, heating and HVAC installation/maintenance, up to and including a license
- Working knowledge of gas appliances
- Experience with troubleshooting, problem solving and diagnostics of mechanical and/or electrical equipment
- 2-3 years or natural gas industry experience
Skills
- Inspect and protect (paint) above ground appurtenances for atmospheric corrosion
- Read meters
- Install and program encoder receiver transmitters (ERTs)
- Hang door tags
- Work tenant changes, including soft close
- Turn off and/or remove meter due to non-payment from customer (DNP)
- Identify unauthorized use of gas and remove meter as required
- Install residential and small commercial meters (up to Group III)
- Act as a first responder on emergency orders
Benefits
- Maintain the CDL medical card on a consistent basis thereafter.
Company info
- Perform work assignments on customer's premises; Interact with customers in a professional, respectful and courteous manner to promote good customer relations; answer customer-related inquiries regarding established Company policies and procedures and provide explanation of work performed
Visa & Work Authorization
- This is not a Visa Sponsored Position.
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This listing is sourced directly from Duke Energy's careers page and normalized into a canonical job model.