Cityofphiladelphia
Digital Navigator Lead
Philadelphia, PA, United States · Part-time
Sponsorship not specified$60k-$65kDetected 70 days ago
Customer SupportCommunicationCritical ThinkingMentoringMicrosoft Office
About the role
- The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO).
- All applications should include the following: • Cover Letter clarifying your interest and qualifications for the role. • Resume We won't accept or review incomplete applications.
- Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Responsibilities
- The Digital Navigator Lead plays an essential role in the Office of Innovation and Technology supporting Philadelphia residents with accessing and using technology.
- Maintain expertise on the range of internet, device access, and digital skills offerings in the Philadelphia ecosystem.
Compensation
- $60,000 - $65,000
- Starting salary to be determined based on experience and qualifications.
- All applications should include the following:
- Cover Letter clarifying your interest and qualifications for the role.
- We won't accept or review incomplete applications.
- Work Setting: in-person (onsite)
Benefits
- The Digital Navigator Lead is a trusted digital support staff and acts as a subject matter expert (SME) on technology benefit programs for Philadelphia residents.
- The role also includes gathering resident feedback, tracking engagement metrics, and representing the Digital Equity team at community events to raise awareness of available services.
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This listing is sourced directly from Cityofphiladelphia's careers page and normalized into a canonical job model.