Mass General Brigham

Patient Financial Counselor

Boston-MA

Sponsorship not specified$20k-$28kDetected 6 days ago

RecruitingICD-10Patient CareResearchLeadershipCommunicationProblem Solving

About the role

The PBR will serve as the primary practice contact when patients require assistance with various billing/financial related issues.
Does this position require Patient Care?
Submits applications all Massachusetts applications for health coverage via the Health Connector.

As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

Can this role accept experience in lieu of a degree?
Ability to handle sensitive and confidential patient financial information with discretion.
Education
Bachelor's Degree Health Administration required
Experience
Knowledge of healthcare billing and insurance terminology, including CPT codes, ICD-10 codes, and insurance claim processing.
Excellent communication and interpersonal skills to interact with patients, families, and hospital staff in a professional and empathetic manner.
Strong attention to detail and accuracy in handling financial transactions and billing records.
Additional Job Details (if applicable)
Remote Type
Work Location

Knowledge, Skills and Abilities
Problem-solving skills to address billing inquiries and resolve payment-related issues.

$19.81 - $28.30/Hourly
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Responsible for screening patients for MassHealth, CarePlus, Connector Care, Health Safety Net, assisting in the
Assists patients in applying for and/or understanding all other financial assistance programs or low cost insurance plans such as the Insurance Partnership, Medical Security Plan, and Health Connector Plans.
Acts as patient representative in any cases submitted via the Health Connector, paper or over the phone, assisting the patient in deciphering notices received from EOHHS.
Assists patients in the redetermination process for MassHealth, Connector Care and or Health Safety Net.
We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer.
We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.