Unqork

Principal Customer Advocate Manager

United States (Remote) · Principal

Sponsorship not specified$125k-$155kDetected 7 days ago

Customer SuccessAvidCommunicationCollaboration

About the role

Trusted by the world's largest organizations in highly regulated industries, these applications become more secure over time while significantly reducing technical debt-allowing businesses to focus on innovation rather than maintenance.
In addition to a base salary, employees may also be eligible to receive a target incentive and company equity in the form of stock options.
Unqork is an equal opportunity employer.

Support expanding use of Unqork by identifying and driving expansion within accounts
Identify opportunities for enablement, training and technical advisory services, as well as analyze support tickets and share strategic findings with customer
Unqork empowers enterprises to accelerate growth by rapidly building, testing, and running AI-powered applications that embody the future of enterprise development.
Develop and execute customer success strategies, ensuring adherence to best practices and compliance to agreed-upon roles/responsibilities
Track and manage renewals, including appropriate teams as needed
Having a proven track record of building C-level relationships is a plus!

Unqork's customers include Goldman Sachs, Marsh, BlackRock, and the U.S. Department of Health and Human Services.
Utilize health and success metrics to monitor customers and their application usage to drive success strategy

All other US and US territory locations
Unqork embraces a culture of security and privacy awareness by consistently safeguarding sensitive information, adhering to company policies, and actively participating in training and initiatives to protect our data and the privacy of our stakeholders.
We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
Partner with customers, internal teams and SI's in the delivery of applications
Educate customers about Unqork, including new features and functionality on a regular basis
At Unqork, we value inclusive and innovative thinkers who boldly challenge the status quo.
Proven expertise in client relationship management, technical delivery, and product management, utilizing metrics driven decisions, and managing a portfolio of key customers

This listing is sourced directly from Unqork's careers page and normalized into a canonical job model.