FreedomPay
Sr. Site Reliability Engineer
Select USA Remote Locations · Senior · Full-time
Sponsorship not specifiedDetected 21 days ago
PythonPowerShellSQLAzureKubernetesCI/CDDatadogSite Reliability EngineeringMachine LearningData AnalysisMLOpsIncident ResponseComplianceTest AutomationTCP/IPDNSLoad BalancingCommunicationProblem SolvingOrganizational Skills
About the role
- You'll join a team of SREs who work closely with other teams of world-class engineers to tenaciously and creatively solve problems and reduce manual toil wherever possible.
- We expect AI and automation to be a force multiplier in everything you do - from accelerating root-cause analysis and enriching alerts, to generating runbooks and codifying remediation so that the platform increasingly heals itself.
- Successful candidates are heavily results-driven, bring well-established expertise across both traditional and bleeding-edge technology, and have a strong desire to continuously grow and improve themselves and our platform.
Responsibilities
- Build and maintain a comprehensive understanding of the platform and custom application stack.
- Design, build, and maintain automated remediation and self-healing workflows that detect, triage, and resolve common failure modes with minimal human intervention.
- Handle escalations and collaborate effectively with other team members to quickly determine the root cause of any type of service degradation.
- Implement, maintain, and continuously improve incident response procedures and other operational documentation, automating documentation generation and upkeep wherever practical.
- Build and integrate automation that turns repetitive operational work into codified, repeatable, and self-service workflows.
- Develop and refine prompts, agents, and integrations that connect monitoring, ticketing, and remediation systems into faster end-to-end response loops.
- Experience building AIOps or ML-driven automation into production observability and incident response.
Requirements
- Required Background and Experience
- BS degree in Computer Science or equivalent, or equivalent years of relevant experience.
- Required Technical Skills
Nice to have
- Expert-level proficiency in an enterprise APM platform and its AI/ML-driven (AIOps) capabilities
- Dynatrace experience strongly preferred, though deep expertise in comparable tools such as Datadog or New Relic where readily transferable.
Compensation
- FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
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