Perk
Longtail Account Manager - US
Boston
Sponsorship not specified$12k-$16kDetected 1 day ago
RESTData AnalysisAccount ManagementCustomer SuccessResearchCommunicationProblem SolvingTime ManagementPublic Speaking
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odds of building a lasting career here
25Risky
Cap-exempt (no lottery)0
Sponsors this role35
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
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About the role
- We are looking for a customer-oriented and result-driven candidate to join our Account Management Team.
- As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
- In this role you will be responsible for a portfolio of small and medium sized accounts within the North American market.
Responsibilities
- Identify growth opportunities and develop your portfolio by adding new business opportunities.
- Develop strong relationships with your clients that will shape their business travel programs.
- Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions.
- Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.
- knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
- The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
Skills
- Great prioritization and time management skills.
Compensation
- Compensation for this role is a combination of salary, commissions, and stock options.
- The base salary is $72,000, and the total on-target-earnings (base + commission) are $84,000.
- We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal.
Benefits
- Competitive compensation, including equity in Perk
- Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date
- At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week.
- Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.
- If you receive a message claiming to be from Perk that seems suspicious, please do not respond.
- Forward it to security [at] perk.com, and we will confirm whether it is legitimate.
Company info
- Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
- We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem http://www.perk.com/shadow-work-report.
- Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
- At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.
- Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts.
- Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximizes their usage of Perk.
- Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.
- Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling.
- Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.
- Effectively prioritize your time in order to maximize impact in key business areas.
- Relevant account management or customer success experience.
Equal opportunity
- We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.
This listing is sourced directly from Perk's careers page and normalized into a canonical job model.