Serene Health
Street Outreach Specialist
Los Angeles, CA · Contract
Sponsorship not specified$25k-$28kDetected 8 days ago
CRMCommunicationMicrosoft Office
About the role
- A persuasive advocate who thrives on hitting the streets and making a real impact?
- we provide a pathway to a better quality of life through our "whole person" health approach, powered by evidence-based methods and proprietary software.
- We are looking for a results-driven individual to join our team and take this solution directly to those who need it most.
Responsibilities
- You will own your territory and be responsible for the full engagement cycle.
- Drive Enrollment & Conversion: Act as the primary engine for enrolling new members into the ECM & CS program.
- You will manage the entire engagement cycle, from initial contact and building rapport to successful onboarding and securing a "win" for the individual and the community.
- Build a High-Value Referral Network: Forge and nurture powerful relationships with partner agencies, community leaders, and organizations.
- Maintain Your CRM & Report on Metrics: Accurately and efficiently track all interactions, conversions, and progress in our systems. Your data is crucial for measuring success, identifying trends, and refining our outreach strategy to exceed targets.
- Perform other duties as assigned.
- Employee Assistance Program (EAP): Support when life throws challenges your way.
- 401(K): Building your financial future with us. Effective after 1 year of employment.
- 401(K): Building your financial future with us.
Requirements
- Basic safety precautions and the use of protective clothing or gear may be required.
- A High School Diploma or GED is required.
- At least one year of experience in a role requiring direct outreach, sales, or community engagement.
- You know how to connect with people, overcome objections, and guide them through a process.
- Direct experience working with unhoused or other high-need populations is highly desirable, but not required.
- This is desired, but not required.
- A working knowledge of community and county resources is a major asset.
- you are on the front lines creating them.
- This ensures you are investing your time and energy in the right prospects to maximize your impact.
- Core Foundation: A High School Diploma or GED is required.
Nice to have
- We believe in rewarding high performance.
Skills
- Excellent verbal and written fluency in English is a must.
- Ability to communicate with empathy, persuasion, and clarity.
- Tech-Savvy Operator: Proficiency with modern tech tools, including laptops, smartphones, Microsoft Office, and email.
- Compensation & Incentives:
- Competitive
Compensation
- In addition to a robust incentive program, you will receive a competitive base salary that provides a stable foundation for your success.
Benefits
- Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
- Short & Long-Term Disability
- Flexible Spending Accounts: Manage your finances with flexibility.
- Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Company info
- Enjoy savings on everyday expenses and memberships.
- Equal Employment Opportunity
- Optima Medical Management Group and its divisions are an Equal Opportunity Employer.
- Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
- Optima Medical Management Group is a drug-free workplace.
- Employment is contingent upon a successful pre-employment drug screening and background check.
- Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws.
- Pre-Employment
- Your goal is to create a steady stream of high-quality referrals and become the go-to champion for our program in the community.
Visa & Work Authorization
- without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by fed
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This listing is sourced directly from Serene Health's careers page and normalized into a canonical job model.