FeverUp

Experience Site Manager - Dallas

Dallas

Sponsorship not specifiedDetected 13 days ago

HelmAccessibilityLead GenerationOutbound SalesBudgetingExcelCustomer SupportLeadershipCommunicationOrganizational SkillsPrimavera P6

About the role

The Experience Site Manager role is responsible for end-to-end management of an experience site in Dallas.
You will be the business owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.
Based in Dallas, the Experience Site Manager will sit within the local site Management Team and report directly to the Fever Originals Local team.

Responsibilities

Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.
Maintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed
Coordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution.
Implement and uphold safety procedures to protect guests and staff.
Manage an efficient operations budget, tracking costs, staffing, maintenance, and consumables.
Prepare and deliver regular and accurate performance and budget reports to the Fever management team.
Proactively identify and implement cost-saving strategies while maintaining an exceptional customer experience.

Requirements

5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry.
Comfort in driving group sales efforts, including responding to inbounds and driving outbound efforts
An understanding of budgeting and controlling expenses and retail operations, including the ability to diligently track ongoing expenses
Leadership and management skills and ability to communicate effectively in oral and written communication
Ability to problem-solve and think quickly on your feet.
Ability to stand for extended periods of time
moderate level of physical ability is required
Reliable transportation and ability to arrive on time for scheduled shifts
Proficiency in Google Suite (e.g., sheets / excel)

Nice to have

Encouraged to have knowledge of live entertainment and a certain passion for the brand
live events and/or theme park experience is a plus!

Company info

Fever's Blog | Tech.Eu | TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count.
Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities.
We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
We're Fever, the world's leading tech platform for culture and live entertainment.
Our mission?
To democratize access to culture and entertainment.
With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results?
We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors!
Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

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This listing is sourced directly from FeverUp's careers page and normalized into a canonical job model.