Paperless Parts, Inc.

Paperless Parts, Inc.

Senior Implementation Project Manager

Boston, MA · Senior · Full-time

No sponsorship$120k-$160kDetected 23 days ago
Project ManagementSalesNegotiationSupply ChainProcess ImprovementCustomer SuccessMedical DevicesLeadershipCommunicationCollaborationAdaptabilityOrganizational Skills

About the role

  • Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work.
  • From rockets to medical devices, we power the parts that move the world forward.
  • This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

Responsibilities

  • Own end-to-end delivery of implementation projects, balancing scope, timeline, budget, and outcomes.
  • Tailor implementation plans to support technical delivery and meet unique customer requirements, adjusting dynamically as needs evolve.
  • Lead process discovery and mapping sessions to define current-state workflows and design improved future-state processes aligned to the platform.
  • Proactively identify risks, manage scope, and resolve issues through negotiation and problem-solving.
  • Drive rigor in execution, ensuring process adherence and adapting with sound judgment and creativity to achieve desired outcomes.
  • Manage resource allocation across projects, collaborating with other Implementation Project Managers and leadership to prioritize work and adjust resources as changes in plans arise.
  • Build strong internal and external relationships while holding teams accountable and driving decisions forward.
  • Maintain key project documentation and continuously improve internal and customer processes.
  • Proven ability to lead process discovery and mapping workshops and translate findings into actionable solutions.
  • Ability to handle difficult conversations, negotiate priorities, and manage expectations.

Requirements

  • 8+ years of experience in customer-facing implementation or project management, preferably in SaaS or technology.
  • Strong business acumen with the ability to understand and improve customer processes.
  • Experience driving executive-level escalations and influencing outcomes.
  • Experience in manufacturing, supply chain, or process improvement (Lean/Six Sigma) is strongly desired.
  • This role requires the ability to operate across all levels of an organization, from core users to executive leadership.
  • Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.

Compensation

  • $120,000-$160,000
  • The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.
  • We may ultimately pay more or less than the posted range, and the range may be modified in the future.
  • An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
  • Paperless Parts Life
  • Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we're continually improving what we've built while still building from the ground up.

Benefits

  • 100% coverage of health, dental, and vision for you and your dependent
  • Company-sponsored wellness stipend
  • Pre-tax Commuter and FSA/Dependent Care FSA
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company info

  • At Paperless Parts, we value intentionality, persistence and relationships.
  • We live and breathe these values every day.
  • As a fast-growing company, we're continually improving what we've built while still building from the ground up.
  • Partner with customers to drive process change, helping them evaluate and improve workflows to achieve better business outcomes.
  • Train customers on end to end process and product functionality.

Equal opportunity

  • Equal Opportunity & Affirmative Action Employer.

Visa & Work Authorization

  • This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder
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This listing is sourced directly from Paperless Parts, Inc.'s careers page and normalized into a canonical job model.