Marsh McLennan
Shared Services Operations Analyst
Philadelphia - 15th · Mid
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($55,000) is below the Level I prevailing wage of $69,410. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Operations Research Analysts (15-2031) · Philadelphia-Camden-Wilmington, PA-NJ-DE-MD. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Other working conditions are normal for an office environment.
- Work Location • Work is typically performed in a hybrid manner, minimum 2 days per week, at Marsh's Philadelphia, Pennsylvania office.
Requirements
- Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms;
- Occasionally required to stand and walk;
- Extensive use of computer and keyboard and viewing of computer screen is required;
Nice to have
- Analyze data to identify trends, variances, inconsistencies, and opportunities for operational and financial process improvement.
- Reconcile direct bill and agency bill carrier statements, commissions, premiums, fees, taxes, and related balances against EPIC, finance records, and supporting documentation.
- Review direct bill and agency bill transactions, including new business, renewals, endorsements, cancellations, and other policy activity, to ensure accurate recording and reporting.
- Investigate and resolve discrepancies involving direct bill and agency bill activity, including differences between carrier statements, client records, policy transactions, commissions, and accounting data.
- Monitor outstanding direct bill and agency bill items and assist with identifying aging balances, unreconciled activity, or exceptions requiring follow-up and resolution.
- Assist with operational initiatives, system enhancements, workflow changes, and other projects involving EPIC data, direct bill and agency bill accounting processes, and reporting.
- Communicate findings, issues, insights, and recommendations clearly and effectively to stakeholders across functions.
- Handle sensitive and confidential business and financial information in accordance with company policies and applicable requirements.
Compensation
- The applicable base salary range for this role is $55,000 to $65,000.
Benefits
- Specific vision abilities required by this job include vision, and ability to adjust focus.
Company info
- Marsh McLennan Agency
- Description:
- Graham Company, a division of Marsh McLennan Agency, is an insurance brokerage and consulting firm committed to creating a healthy, safe, and prosperous tomorrow.
- The Operations Analyst supports business operations through the analysis, validation, reconciliation, and reporting of data within the EPIC system and across related data sources.
- This role helps ensure data accuracy, supports operational decision-making, identifies trends and process improvement opportunities, and delivers meaningful reporting and insights to business stakeholders.
- Essential Duties and Responsibilities include, but are not limited, to the following:
- Prepare, maintain, and distribute recurring and ad hoc reports to support business operations, leadership reporting, direct bill and agency bill accounting activity, and decision-making.
- Perform data validation, reconciliation, and quality control activities to ensure the accuracy, completeness, and integrity of EPIC data and alignment with carrier records, commission statements, finance data, and other related source systems.
- Partner with finance, service teams, carriers, and other internal stakeholders to gather information, resolve reconciliation issues, and support accurate direct bill and agency bill processing and reporting.
This listing is sourced directly from Marsh McLennan's careers page and normalized into a canonical job model.