Navan
Senior Enterprise Launch Manager
Palo Alto, CA or San Francisco, CA · Senior
Sponsorship not specified$131k-$175kDetected 1 day ago
Project ManagementAccount ManagementQuickBooksOnboardingCustomer SuccessCommunicationTime ManagementPublic SpeakingNetSuite
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odds of building a lasting career here
57Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- This role does require experience working with one of the following: month end close experience preferably with cloud based ERPs, experience implementing or administering expense programs or corporate card programs.
- To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
- Candidates may receive more information from the recruiter.
Responsibilities
- Own implementation success from project kickoff to go-live, leveraging strong project management skills and deep product knowledge.
- Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, high quality deployments.
- Identify and drive efficiency in the onboarding process by developing best practices and process improvements on an ongoing basis, and create and maintain process documentation / work instructions
- Understand and document customer pain points, advocate for them internally to influence product changes.
- Develop and optimize enterprise training programs including written and video collateral.
- Collaborate with Sales, Product, Operations, Travel Experience/Support, Consulting & Supply, and Customer Success in order to meet existing, new, and future customer needs
Requirements
- Experience implementing or administering expense programs and/or corporate card programs
- Experience with month-end close, preferably with cloud based ERPs (e.g. NetSuite, Sage Intacct, Quickbooks Online)
- You are a hyper-effective person who can dig into the weeds, pull up to connect back to strategy, and generally "gets stuff done."
- Proven time management skills in a dynamic team environment.
Skills
- This role does require experience working with one of the following:
Compensation
- $131,250 - $175,000 USD
Company info
- As an Enterprise Launch Manager on the Account Management team, you will be responsible for the successful implementation of our travel and expense platform with a portfolio of Enterprise customers.
- You will play an integral part in ensuring our customers have a smooth and seamless onboarding experience by acting as the global project manager and technical point-of-contact through launch.
- Lead the discovery process for qualifying and creating a solution that solves customers objectives to integrate product features into existing workflows
- Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period
- What We're Looking For:
This listing is sourced directly from Navan's careers page and normalized into a canonical job model.