Mass General Brigham

Mass General Brigham

Security Officer MC - Evenings

Boston-MA

Sponsorship not specified$23k-$33kDetected 5 days ago
RecruitingCustomer SupportCadencePatient CareResearchLeadershipCommunicationProblem SolvingWriting

About the role

  • Investigates complaints or potential criminal conduct
  • assists in restraining patients as necessary

Responsibilities

  • Maintains strict confidentially at all times.
  • Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
  • Performs as Dispatcher utilizing "state of the art" integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
  • Maintains all hospital issued uniforms and equipment.
  • Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression.
  • Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios.

Requirements

  • SKILLS & COMPETENCIES REQUIRED:.
  • participates in subsequent court proceedings as required.
  • Ensures all required training is up-to-date and maintains individual data base training records and reports errors to appropriate supervisor or manager.

Nice to have

  • BLS, CPR and First Responder certification required within 120 days of hire
  • MOAB certification required within 120 days of hire
  • IAHSS basic certification preferred
  • High school diploma required -
  • Criminal Justice or related discipline, preferred

Skills

  • Intermediate computer skills; typing and use of database software.
  • use of access control and database software, communications equipment, and first aid equipment.
  • Able to trouble shoot systems when necessary.
  • Possesses and exhibits extraordinarily strong customer service skills.
  • Mass General Brigham Competency Framework

Compensation

  • $23.34 - $33.37/Hourly
  • Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
  • The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
  • In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
  • We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Benefits

  • Customer service skills; accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible.
  • We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Company info

  • These include but are not limited to "Customer Service," "Crime Prevention Through Environmental Design," "Systems Overview," "Workplace Violence and Prevention," "Infant and Child Protection," "Community Policing," "3Rs (Recruitment, Recognition, Retention)," "Marketing," and "Training."

Equal opportunity

  • 1200 The General Hospital Corporation is an Equal Opportunity Employer.
  • We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
  • At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
  • The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

This listing is sourced directly from Mass General Brigham's careers page and normalized into a canonical job model.