Anthos Home

Anthos Home

Aftercare Operations Specialist

New York, NY

Sponsorship not specified$65k-$70kDetected 15 days ago
SalesforceCRMLogisticsCommunicationAdaptability

About the role

  • This role joins an active, close-knit team and plays a meaningful part in Anthos|Home's day-to-day impact.
  • Founded in 2022, we blend public and private funding to move people out of shelter and into stable homes - faster.
  • The ideal candidate is organized, self-directed, and comfortable navigating both a busy desk environment and an active field schedule.

Responsibilities

  • Coordinate with landlords, property managers, and vendors to facilitate timely unit access and resolve logistical challenges Maintain active interdepartmental communication to coordinate participant needs, flag delivery issues, process payments, and support day-to-day program activity.
  • Join Our Team Join a mission-driven team moving at startup speed to create real change in New York City.
  • If you're excited by building something new, using technology for social good, and contributing ideas that shape how we work, we'd love to meet you.
  • Our Aftercare department provides up to a year of post-move-in support to participants and housing providers across all five boroughs, ensuring that placements become lasting, stable homes.
  • The Aftercare Operations Specialist will report to the Aftercare Operations Supervisor and provide essential logistical and administrative support that keeps the Aftercare department running smoothly.
  • This role sits at the operational heart of the team: coordinating move-in logistics, maintaining accurate records across our systems, and providing cross-functional support to Aftercare Operations staff as needed.
  • A key feature of this position is regular field travel throughout the five boroughs to support check pickup, key handoffs, and related in-person logistics at participant apartments and partner sites.

Nice to have

  • Tech-savvy and quick to learn new digital tools and systems
  • Proficiency in Google Workspace (Docs, Sheets, Gmail)
  • comfortable with crisis response and tenancy stabilization in complex situations.

Skills

  • Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.

Compensation

  • Commitment to Anthos|Home's mission and values Compensation and Benefits Competitive starting salary: $65,000 - $70,000 Hybrid work environment: 2-5 days in office &/or in the field This role requires flexibility to work evenings and weekends as needed.

Benefits

  • Comprehensive benefits package including:
  • Health, dental, and vision insurance 401(k) with 4% employer match Generous paid time off Summer

Company info

  • Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers.
  • We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster.
  • We believe every person deserves a place to blossom, and we're building the tools, systems, and teams to make that possible.
  • Our Culture At Anthos|Home, urgency drives our work because every day in shelter matters.
  • We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.
  • We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems.
  • We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work.
  • How effectively we use data and technology directly impacts how quickly people get home.
  • coordinating move-in logistics, maintaining accurate records across our systems, and providing cross-functional support to Aftercare Operations staff as needed.
  • They bring a reliable, service-oriented approach and find satisfaction in the details that make big-picture outcomes possible.
  • Conduct regular travel throughout New York City to support check pickups, key handoffs, and other in-person logistics as assigned Serve as a responsive primary point of contact for participants throughout the move-in process, fielding inquiries and providing guidance on deliveries, key pickup, utility setup, voucher questions, moving logistics, and early tenancy concerns Support move-in logistics by coordinating third party service providers including moving truck scheduling, supply ordering, furniture ordering and delivery coordination, renter's insurance, policy ordering and tracking, and coordinating additional as needed services.

Equal opportunity

  • We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply.
  • Any applicant who requires an accommodation during the
  • application process should contact Anthos|Home to request such an accommodation.
  • Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply.
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This listing is sourced directly from Anthos Home's careers page and normalized into a canonical job model.